Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,300 reviews
Defy MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections
Defy Medical (defymedical.com) has 3,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,300 approved reviews, newest moderated first
Ben was great and is always easy to talk to and extremely helpful and informative
By Chris A.
Response from Defy Medical· Jul 22, 2024
We appreciate your kind words about Ben! We are thrilled to hear that he provided you with excellent service.
Beth was very through, listened well and provided several alternatives to resolve the issues.
By CHRIS M.
Response from Defy Medical· Jul 22, 2024
We appreciate your kind words about Beth's attentiveness and helpfulness! We strive to provide excellent customer service and are pleased that Beth was able to assist you.
Ben was extremely informative and seemed genuinely interested in my health. He listened to my concerns and offered advice for a plan going forward. I never felt rushed and appreciated the valuable time spent on the call.
By GEORGE L.
Response from Defy Medical· Jul 22, 2024
Your positive feedback encourages us to keep striving for excellence. Thank you!
Melissa was great and listened to all of the things the past dr did not. I’m excited to start my new regiment with Defy. Hoping to feel like myself again!
By Stacy V.
Response from Defy Medical· Jul 22, 2024
We strive to provide a supportive and attentive environment for our patients, and it's wonderful to know that we're able to address your health concerns! Thanks for the 5-star review!
Great experience!
By ASHLEY C.
Response from Defy Medical· Jul 22, 2024
Glad to hear it! Thank you for the 5-star rating.
Consultation was great. Very knowledgeable practitioner, who listened and came up with a treatment plan that I’m comfortable and confident with. I appreciate the expertise and level of care I’ve had with Defy Medical so far. The only exception is that it seems like a very long process from contacting the company, getting tested, and then having a consultation. Then even longer to get a treatment plan and receive medications, which I’ve yet to do. Great expertise and care but settle in for some long waits.
By Byran B.
Response from Defy Medical· Jun 24, 2024
Thanks for your feedback! We are always striving to make our process as efficient as possible, while also being thorough and comprehensive in our care.
Great consultation, answered all my questions and concerns, responded with knowledgable information and explained so I would understand. A pleasure to talk with, very impressed.
By thomas W.
Response from Defy Medical· Jun 24, 2024
We appreciate your 5-star review and are glad you had a great visit with us!
The company is amazing from the doctors to the drivers. CPI was such a great experience!!
By JACALYN B.
Response from Defy Medical· Jun 24, 2024
Your positive feedback encourages us to keep striving for excellence. Thank you!
