Ordered this over a month ago
Ordered this over a month ago. Still waiting.
By Not H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
16 reviews
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Definitew (definitew.com) has 16 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
16 approved reviews, newest moderated first
Ordered this over a month ago. Still waiting.
By Not H.
DO NOT ORDER FROM THIS COMPANY! After 5 emails they still refused to refund me and send me a shipping label for a product that is not the right size for my tool box. They kept going back and forth offering me a $2 credit on a $40 item, what a freakin rip off! DO NOT ORDER FROM THEM! SCAMMERS! LIARS and POOR CUSTOMER SERVICE!!!!!!!!! STAY AWAY FROM THIS COMPANY!
By B. El T.
Some how the Item I ordered to be delivered to Athens Ohio ended up in Athens Greece. Email to the company gave me a useless AI generated generic BS response. You can't trust a company that uses a computer to answer the e-mails.
By Robert G.
I placed an order for magnetic tool box labels on 11/2/25. Today is 12/4/25 and I still do not have what I ordered. Their website states they ship fast within 2-5 business days but I’m not to sure. Be aware when ordering from this company.
By Dan
From ordering to delivery, I was kept fully informed of the status of the shipping. When my endoscope camera arrived I was disappointed that it didn't work so I immediately shot off a complaint. I got an immediate reply and a replacement camera was sent the next day. A couple of days later I installed the software on another phone and found that it actually worked! I contacted the customer support to cancel the replacement camera but there was a communication error and they thought I was still unhappy and offered me a partial refund (on top of the two cameras I ended up with!). I couldn't be happier with the customer service. I should also say that the phone it didn't work on is an Oppo A38, so if that's what you've got, don't buy one of these endoscope cameras!
By Bill E.
I bought an egg cracker and it arrived damaged. I asked for refund and they offered me $3 compensation. I will be contacting my credit card company to arrange a chargeback. I would not recommend ordering from these people.
By El N.
It works for day or night. Sleeves are a bit tighter than I would like.
By Jerome E.
I bought these for my daughter. I got her a medium, she's about 5' tall 130lbs. These fit her perfectly. She says they are cozy and loves them.
By Bing S.