Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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79 reviews
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Defense Tax Group is a focused tax relief advocate firm that strives to protect you and your family from the devastating effects of looming tax debt. We specialize in settling tax debt, preventing and ending wage garnishments, eliminating bank levies and averting property seizures. We will fight to ensure your financial stability and help you enjoy life free from tax debt anxiety.
Defense Tax Group (defensetax.com) has 79 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
79 approved reviews, newest moderated first
This team was fast and was on my case the same day. I needed a payment schedule. I wasn't able to get any solution through the IRS help center. So I contacted Defense Tax and they were able to get a realistic payment plan. Thank you ! Highly recommend.
By Joshua G.
I had a tax problem which was huge to me as a senior citizen living on a limited income. I had a one-time income boost which was used to pay off some debts. My income didn't have anywhere near enough to pay the tax bill. I called DTP in desperation to see if they would accept me as a small client. Rob Scott politely explained that my amount was not within their range to do any good. He did recommend a step that I could take to get an adjustment on my account. I followed the recommendation and was successful is reducing my burden. It helped me a great deal when I had no way to find a solution otherwise.
By Lee M.
Joseph did a great job at helping me out of a big mess.
By Jordan
My ex husband screwed me with back taxes and I spoke with Mr. Walsh who walked me through my options and set up a plan that best suited my needs. Great person to work with.
By Bea S.
Buyers beware… I called with tax concerns to the local address phone number in TX yesterday 6/22/2023 and was rerouted to “the home office” in LA, California. I asked specifically for who would handle what with what credentials. I asked the interviewer- Randy- what his credentials were. No answer. I was emailed a legal contract with two peoples’ names. I asked who they were. I was told I could do my due diligence. “I will not be giving you the credentials of everyone licensed in this office”. Google search- not lawyers. I literally asked for a lawyer’s name. I called back through a different city office, the local Dallas number 6/23/2023, to see if there was someone to meet in person, and the phone call was redirected to California again, not a real office in Dallas, and spoke with Marcos, who knew I called the day before when he saw my phone number (different phone numbers dialed by me), then was shouted at and ignored. They record all phone calls. They should review this- total ignorance and not listening, patronizing. This is within 18 hours of asking for help. Bottom line- The addresses listed online as local are not real. No one is there. Read the BBB complaints- this is the problem. Delays, non-responding, condescending, unanswered questions about people’s bills and lives- this is terrible service. Do not contact this company if you expect to work with a real lawyer/real person who cares or responds with the truth or facts, or if you expect to meet anyone in person, know their credentials, or have personal contact with a plan explained. That is what I asked for. Absolutely do not recommend. I will happily share the screen shots of these text conversations. When I told them I would not be working with them and was very disappointed, the response was - “The feeling is mutual”. Screen shot. All of it. The person requesting help cannot know who is helping them and their credentials? Buyer beware/ All facts/
By Jlo S.
Response from Defense Tax Group· Jun 27, 2023
We are sorry to hear about your experience. We have bar certified licensed attorneys that work with us, as well as CPAs, enrolled agents and tax preparers. We understand how stressful owing the IRS in back taxes and can appreciate your need to hire the best to resolve not paying taxes. We 100% feel that we are the best at what we do and have over 15,000 clients that would agree to that. We wish you success in settling your tax debt.
Just like another reviewer said, "This company is buying FAKE REVIEWS on Google, Trustpilot, Trustlink, and BBB. Very shady business practices. " Please do yourself a big favor by not calling this company because it's the worst company to find a tax attorney. There is no attorney to speak to, only some workers taking your calls and replying the emails. They are NOT tax attorneys, but they will not hesitate to charge you attorney fees and you will receive no service. I complained about no progress after a month, they did nothing and would not refund me. I was asked to pay $1500 when I called. Without a consultation with the attorney, Jeff Casperson said I must pay for the case to be evaluated. I paid him and waited for 2 weeks. No one contacted me. I checked with Jeff. He said they were able to confirm the amounts I owed IRS and FTB, and that was it! I already received the notices from IRS and FTB. I didn't need to spend $1500 for someone to VERIFY the amounts I owed. I needed a tax attorney to fight the taxes I did not owe. BTW, the IRS transcript only takes a few minutes to obtain. The so-called "research" they charged me for was an excuse to rip me off. It had no value. I believed my case was not reviewed at all. I emailed Jeff and he said the tax attorney would get back to me soon. After a few days, I received an email from "Elizabeth Batchelor, Tax Attorney ". She requested some tax information and I replied to her right away with documents she requested. I waited for 2 weeks but she never contacted me again. I searched online and found out "Elizabeth Batchelor" was not a registered attorney at California State Bar. So she was an attorney or not? I asked Jeff to provide her license number but he just ignored me. He said I could hire another law firm if I liked. How can someone call herself a "tax attorney" without a license? It is fraudulent. Be very careful before you pay. They have no tax attorney to help you. They won't give you a refund.
By Maylene H.
Response from Defense Tax Group· May 13, 2023
Mrs. Huang, We are sorry to hear about your experience, but disagree with almost everything you stated and have all the documents to show that your review is false. We have never paid a person to make a review and your claims that was done is false and slanderous. We welcome you to prove that false statement. We have helped over 10,000 people save over 1 billion dollars, so not sure where you are getting your facts from. We will also remind you that we take our online reputation seriously and making false and slanderous statements is liable and cause for litigation. You hired us to perform an compliance check for you with the state and the IRS. We completed both of those for you and gave you the results. You then proceeded to charge back your payment and breach your legal and binding contract. You have acted in bad faith every step of the way and we did exactly as we were contracted for. You signed your contract that outlined the scope of our services. Lastly, Elizabeth Batchelor is her married name; bar license is Elizabeth Brown and she is licensed in both Illinois and Florida. An attorney with a bar license can practice federal tax law in all 50 states and practice tax resolution in all states, except Oregon, not that you took the time to ask.
Defense tax group was wonderful to work with.they were always on point and very communicative.
By Starlt
I felt that everyone was very helpful in solving all my problems. The staff was helpful and courteous. I would recommend this organization to my friends and family. I gave a 5-star rating for their professionalism and sense of urgency to address my concerns.
By Edward M.
