Not the best customer support
Not the best customer support, iv seen better but everything else is 10/10
By L.c
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
573 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Raw Power for every Minecraft Server with top of the line hardware is what we stand for. Never overpay for low performance hosting ever again. Performance is now.
DedicatedMC, LLC (dedicatedmc.io) has 573 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 17 reviews with 4 stars · Clear filters
Not the best customer support, iv seen better but everything else is 10/10
By L.c
The server management is harder than other server providers in my experience, but the dollar to performance ratio is definitely one of if not the best here, and support is always fast and concise. Overall great hosting!👍
By Erik G.
Good but sometimes a little confusing if you’re just starting out, but they do have good customer service on discord so that’s really nice :)
By Cacauboon van G.
Great customer support. Servers work well. Only negative is high price and lack of deal options. For example paying monthly is same as paying yearly.
By IcyMethod
You're getting what you're paying for. So it's good quality servers for a good price. Customer support is also pretty good.
By George P.
Good price, product, and customer service.
By Lance
The only problem is the server crashes due to a CPU issue, Ryzens aren't the greatest at running singlethreaded applications (i.e. Minecraft servers). Otherwise, great service, highly recommend.
By CatzRule
The server quality is very high; runs quickly and smoothly (with respect to plan) + exceeded expectations It was hard to navigate the control panel, but once I figured it out, it’s extremely clean and I want to say transparent with everything that’s going on in the server. However it was pretty difficult for me to figure out how to work things out, mostly because I didn’t have any significant experience with computers and how they work, but also that there weren’t many guides (at least from what I could find) on how to manage the server (which is why it’s a 4 and not a 5)
By User