Great Customer Service
They responded within a reasonable time frame accommodating me to the best of their ability. Therefore, I was pleased with their customer service.
By Khris
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Deconovo specializes in affordable and modern home decor. Our European and US-based designers stay up-to-date with the latest trends to ensure our range of stylish home decor products always stays on point.Over the years, we have expanded our catalog to include all categories of home decor. We offer sofa covers, cushion covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles, and more.Our company culture values authenticity, simplicity, and reliability - the exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to improving the lives of those around us and the local community, helping them to live better and realize their true potential.
deconovo (deconovo.com) has 269 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
269 approved reviews, newest moderated first
They responded within a reasonable time frame accommodating me to the best of their ability. Therefore, I was pleased with their customer service.
By Khris
everything was done very qualitatively and quickly, I liked everything, really a broad recommendation🫶
By Zoriana V.
The curtains are absolutely stunning! The quality is top-notch — from the fabric to the stitching and overall style, everything is done with impeccable precision and taste. You can tell that every detail was crafted with care and attention. These curtains truly bring a sense of coziness, elegance, and luxury to the space. I’m extremely happy with my order! Highly recommend if you appreciate quality and style as much as I do!
By Dilya B.
Love my blinds, the best look
By Cheryl
The best curtains I have ever had!
By Anhelina R.
I’ve ordered twice now from this company and the service has been perfect each time. Highly recommend
By D M.
Prior purchase was flawless. My second transaction was delayed and absent of notification and updates. It appears that AI is utilized by Deconovo when communicating with customers, which increases frustration. Otherwise, continued delivery of quality product
By MP
It took a while to figure out what width we needed. Then we put in the order. Great experience. Didn't see a tracking number and emailed Deconovo. They expedited things. Two surprises. Curtain hooks are adjustable. Never saw that before and really great. We thought the curtains would come from a factory in the south. Of course they shipped from China. Final product is beautiful.
By MICHAEL B.