Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
68 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Decisivte is listed under Clothing & Underwear.
Decisivte (decisivte.com) has 68 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
68 approved reviews, newest moderated first
Extra item was added to my cart without my consent and no final total was shown before payment. As soon as I selected my payment method, the transaction was processed immediately. I was charged $114 CAD for an item advertised at $19.99 USD. Deceptive and unacceptable. I also posted two warnings in the comments section of their Facebook ad and both were deleted.
By Laurie G.
On an item that cost $49.99 I was charged $15.75 tax. I still have not received an answer as to why
By Jeffrey
I ordered several packs of dishtowels at the end of Nov and got a confirmation email soon after. Received 2 emails telling me how to track my package; one on Dec 10 and the second on Dec 15. That is the last I heard from them. There is no way, of course, to reach them in person or even via a customer service email address. I did hit 'reply' to one of their early emails and asked for an update but don't figure that will actually reach anyone. *2/6/26 update: Product arrived about 2 months after I placed the order. They smelled weird and the design print on them began to break down on the first use. So they DID arrive but the quality is questionable.
By Renee
Selling “Swedish reusable paper towels”. Item arrived 2 months after purchase. Smells horrible like pure chemicals. Does not absorb. Design printed on reusable paper towels comes off and gets all over anything your hands and anything you’re trying to clean. Paid $40. Customer support offered $4, then $7, then $13. I was also told I would have to mail them back to the “China warehouse” and that shipping costs would be high”.
By Brandi D.
