Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,834 reviews
DecantXSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,524 reviews with 5 stars · Clear filters
I have tried other perfume companies that sell decants, but DecantX offers the most competitive prices, particularly on Creed fragrances. They are also the only ones who do not charge for shipping regardless of the purchase limit, nor do they impose taxes. Furthermore, they have a rewards points system that allows you to accumulate points, which translate into discounts. Without a doubt, DecantX stands out as the best option.
By Reynaldo M.
DecantX is the best decant company I have used by far (I have tried most of the popular ones)…so much so that I felt compelled to write a review. Great value proposition with this company. You can get different sized decants at some of the best prices on the market and even the smallest decant at 2 mL is the same price as most other companies 1 mL samples. The presentation is very professional, each decant is labeled with a customized colored logo that looks very nice and has the cap taped shut so that there is absolutely no chance of leakage. Some how, some way, the atomizer on the spray bottles are phenomenal lol the absolute best quality atomizer you can get on a sample. Not that it necessarily matters for samples, but other companies sprayers are weak and sometimes very ineffective, decantX’s are fire. Based on price, fragrance selection, presentation, delivery and all around experience, this will most likely be the only company I use from here on out.
By Bobby L.
Always get my decants in a timely manner, nice labels on the bottle, all authentic products. I had a bottle break in transit, they sent a new one immediately, friendly customer support were super quick responses.
By gage
Had a package delayed. Reached out to the customer service team and they were very responsive and took care of issue quickly and effortlessly. Wish every company would handle customers issues this way. FYI, products are great. Thank you.
By Juan N.
I have been buying from them for over a year, authentic fragrances and great customer service.
By Scott R.
Great selection! Great pricing! Fast shipping!
By customer
You are an amazing company that provides middle plus income earners, especially in a state like California, where expenses are so high, to continue to indulge in fragrances that might be, from time to time, out of our reach. Please continue to do what you do, I am so thankful, and will continue to be a loyal patron as long as you do.
By Stephen B.
Great time to receive my decants! Awesome lace to try the perfumes I am looking for!
By Rodrigo A.
