Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,834 reviews
DecantXSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 51 reviews with 3 stars · Clear filters
Will update my review -- approx. 15 days for delivery around holidays; which in this day and age of Amazon, is difficult warming up to; however, fragrances arrived as promised, in good condition and as specified; consequently, I will cut DecantX some slack this go 'round. Provided additional purchases go as planned, will think about updating to 4 stars (stay-tuned folks)
By Unda M.
I made 3 purchases scent doesn’t last no more than an hour, and it’s labeled as PARFUM, and I’ve never seen a sample that small.
By Luciana Catalaya B.
It definitely is legit but it took 2 weeks to deliver and the customer service is not very fast either. You have to contact them directly to cancel an order since there is no option in the website. And for what I got it definitely was pricey even with a coupon. I don't think I would order from here again
By Brandon V.
Didn’t receive one of the samples I ordered
By Cristobal C.
You guys did not give me my navy blue case
By Andy
Still haven't received the order yet that was placed a week ago today.
By That N.
The communication was good. My order was a little a little slow getting here. The product is ok. I really did expect a little better quality? But overall it was satisfactory. Thank you, K
By customer
Package was day later than it was previously said and the bottles smelled weird out the package
By Aaron B.
