it took a long time to receive and then…
it took a long time to receive and then it was EXTREMELY hard to Open.
By SUPREME
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,834 reviews
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DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 39 reviews with 2 stars · Clear filters
it took a long time to receive and then it was EXTREMELY hard to Open.
By SUPREME
No tags for perfumes, moreover I got 4 decants instead of 5
By Brayan G.
This is a review on shipping. My product has been stuck in south Florida at the drop off location since the 9/7. I ordered from microperfumes the same exact night on the 6th and I already received that shipment. That order came all the way from LA. I don’t know what’s going on in Miami but Decantx needs to switch services. Because I’m really thinking about doing business elsewhere because of this issue. To be fair they did send an email about the issue but that isn’t helpful at this point. If I could get a refund I would. And I’m not sure I’m willing to wait this long again in the future. So I’m up in the air on if I’d use them again.
By Morris D.
The fragrances does not last practically anything on the skin, which makes me think that it does not come from the original fragrance, especially the Naxos, almost only five minutes on the skin, zero projection.With that very low projection and time on the skin i can't really try more fragrances that interest me.
By Marcos M.
Sold out of coral fantasy in. Invictus elixir
By Teronte J.
Fragrances are original, but shipping took forever and one of the vials had leaked half of its very expensive content.
By Gustavo A.
My order has taken over a week and still hasn’t moved
By Cooper
Response from DecantX· Feb 8, 2023
Thank you for your feedback, we have sent you an email hoping to rectify the situation with you. We apologize for any USPS delays.
SLOW!! too slow
By Sarah