Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,834 reviews
DecantXSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,524 reviews with 5 stars · Clear filters
Excellent customer service. If there is a issue they fix it immediately. Very fast shipping. Products are awesome. Customer forever!
By John L.
Response from DecantX· Sep 6, 2021
Thank you for the kind feedback! We are happy to assist!
Excellent Variety of Perfume for Her and Him! Great Customer Service with fast shipping. They can and will resolve any issues in a respectable and timely fashion. Thank You 😊
By Ranesha F.
Great job. Fast and authentic
By Dave
I have yet to use another decanting company. Everything is packaged securely, no leaks and shipping is so efficient it comes earlier than you would expect. 5 stars!
By Lauren C.
Yea hello, so I found out about you guys on Facebook actually. Someone recommended you and I’m sure glad they did. I’ve placed 3 orders already. Your prices per size are great, selection is amazing and shipping time is perfect. I was so tired of paying outrages amounts for bottles of cologne. Will deff be a long time customer.
By Frank A.
great company that always has amazing fragrances with samples at affordable prices. they ship very quickly as well and everything is packaged extremely securely. Customer service responds quick and resolves issues quickly as well.
By farah D.
Great customer service and fast shipping!
By Elias C.
Response from DecantX· Jul 13, 2021
Thank you for your feedback!
Love the customer service, the evident care in packaging, and the focus on customer delight! I do miss the ability to match the scent in hand sanitizer - that is awesome and everyone I’ve given it to or shared it with is a fan. My sister absolutely loved the oud duos I gave her for Christmas. We’re both nurses and she said it was the most thoughtful - and fragrant! - gift. Hope the new site is up soon. Overall an excellent experience! Thanks so much!
By JoAnne S.
Response from DecantX· Jul 13, 2021
Hello JoAnna! Thank you for such a wonderful feedback. If you want to order hand sanitizer, please reach out to us at [email protected] and we can work that out for you :D!
