Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,834 reviews
DecantXSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,524 reviews with 5 stars · Clear filters
Great product. Fast service. Decent prices. Monthly discounts. Great customer service. Should have better rewards… rather than spending over $300 and just getting a messily 10% off next purchase.
By JR
Response from DecantX· Apr 11, 2022
Thank you so much for such a great feedback!
Excellent customer service, authentic product, fast shipping
By Preppy C.
Response from DecantX· Apr 11, 2022
Thank you very much! We will continue to do our best :D!
Fast shipping and the fragrances were shipped fresh. Great job everytime!
By Bigtforreal
Response from DecantX· May 3, 2022
Thank you so much!
Prices can’t beat and customer service has always gone out of their way to make sure all orders are correct. I’ve bought more than 10 fragrances from decantX & highly recommend this site, especially for people looking to get into niche.
By Tony R.
Response from DecantX· May 3, 2022
Wonderful to hear! Thank you :D
My product was great and affordable. Free shipping, too.
By Francelia M.
Response from DecantX· May 3, 2022
Thank you for your valuable feedback!
Definitely legit product. From what I remember the shipping was quick. Would order from again. My only problem is that I blame you now for loving this fragrance that I'm gonna be forced to spend $280 on a full bottle 😅
By Tyler
Response from DecantX· May 3, 2022
You can always keep buying samples ;)! Thank you so much and we appreciate your feedback
quick to respond and don’t have to hassle for help. great team. I don’t know if they use real names (doubt it), but Anna was very helpful and made my time with decantx very straightforward and simple.
By Gregory L.
Response from DecantX· May 3, 2022
Fantastic to hear! Thank you for your feedback.
Excelente service delivery is always perfect product is excellent and good cualite will keep buying I recommendit
By Edgar R.
Response from DecantX· May 3, 2022
Wonderful, thank you so much!
