Cin7 CoreReviews of dearsystems.com

Santhushni Ellepola has spent a lot of time and patiently explaining and help us with CIN 7 Core's usage. The response time is also fast. Great experience with the support team!

Quick reponse time!

Isuru Perera was infinitely patient and super helpful with tweaking a document template to achieve what we were after.

We are looking at ways to automate the accounts receivable process. Communication can often be tricky as it's via a ticket versus verbal and we have to negotiate a time difference as well. Umang did some testing, and to help me understand the process, provided a video showing what he did. I've now set up testing and am getting invoice reminder sent to me for now, once testing is complete the plan is to email selected customers directly, an if required the sales rep so they can escalate with a phone call

Phil was extremely helpful and demonstrated great patience as we worked through a variety of options to address my needs. Definitely would recommend this service.

Excellent customer service

I've been using CIN7 Core for 8+ years, and I learned more out of 1 support session with Mark than I have in 8 years of ongoing support. His knowledge about system optimisation was thorough, and he took the time to investigate a challenge we were having at length. Please continue to offer support in this format as it was a great help for a longtime user.

Had a good interaction with the help desk responding to my question quickly and efficiently resolving my issue. Thanks Suhail