Mastermind.comReviews of deangraziosi.com

Response from Mastermind.com· Feb 12, 2025

Dear Betty, Thank you so much for taking the time to share you experience with us! We’re so grateful to hear that you were able to watch Dean's video, and even more so that we could be of help to you. It means the world to us to know that you felt supported, and we truly appreciate your kind words! We absolutely love your goal of spending more time with people in person! It’s a beautiful intention, and we wholeheartedly support you in prioritizing what truly matters most to you :) Thank you, Betty, for your kindness and for being part of our amazing Mastermind community. If there’s ever anything more we can do to support you, please don’t hesitate to reach out to us! We are here for you! With appreciation and warmest wishes, The Mastermind Team

Response from Mastermind.com· Feb 11, 2025

Dear Pauli, Thank you so much for taking the time to reach out and share your feedback with us. Your feedback is of utmost importance to our organization, and we truly want to extend our heartfelt apologies for any inconvenience you may have faced. We want to ensure we address your concerns in the best possible way. To provide you with personalized assistance, we have reached out to you directly through Trustpilot. Once we have more information, we can further look into your account. If you have any further questions or concerns, please don't hesitate to contact our team via email at [email protected]. Thank you once again, for your feedback and for being a valued member of our mastermind community. We look forward to your response! Sincerely, The Mastermind Team

Response from Mastermind.com· Jan 31, 2025

Dear Tracy, Wow! Your incredibly kind words truly mean the world to us! Thank you so much from the bottom of our hearts for sharing your experience with us :) We are so happy to hear that you have found immense value in the courses, programs, and community! Your words beautifully capture what we strive to create—a community where growth, learning, and transformation happen not just through knowledge but through genuine human connection. Knowing that our coaches passion and care have made a difference in your journey is deeply rewarding, as that is the very foundation of what we stand for! We are beyond grateful to have you as part of our Mastermind family, and we can’t wait to see all the incredible things you will continue to achieve. Please know that we are always here to support and cheer you on every step of the way, Tracy! With heartfelt gratitude, The Mastermind Team

Response from Mastermind.com· Jan 24, 2025

Dear Jim, Thank you so much for taking the time to share your kind words about your experience with our support team! Hearing that you found our team to be helpful and responsive truly means the world to us :) We are deeply committed to providing the best possible support, and knowing that we were able to assist you in a way that left a positive impression fills our hearts with gratitude. Your acknowledgment of our efforts not only inspires us but also reminds us why we love doing what we do, helping incredible members like you achieve their goals! Jim, please know that you are a valued part of our Mastermind family, and we are always here to help you every step of the way. If there’s ever anything more we can do to support you, don’t hesitate to reach out to us. With heartfelt thanks, The Mastermind Team

Response from Mastermind.com· Jan 20, 2025

Dear Jackie, Thank you for taking the time to express your concerns regarding your experience with us. We want to extend our sincerest apologies for the challenges you faced with the monthly charges following your $1 trial with us. Your experience is of paramount importance to us, and we deeply regret any frustration or inconvenience this situation has caused. We understand how unsettling it can be to encounter unexpected charges, especially when you did not fully utilize the service. Member satisfaction is our top priority, and we are continually working to improve our programs and support to ensure a smoother, more transparent experience for everyone. We have shared your concerns with our management team and have taken immediate steps to enhance our processes. We’ve made it a priority to address situations like yours more effectively, ensuring that all members are fully informed about our services and billing procedures. To resolve your issue, our dedicated support team has acted swiftly. We have already reached out to you via email from [email protected], and we have also processed a reversal for the charges associated with your Mastermind monthly membership. You should soon see this adjustment reflected in your statement. Please kindly allow 5-10 business days for the refund to appear on your account. We genuinely value the trust you place in us, and we remain committed to providing the best possible experience. Please do not hesitate to contact us if you have any further questions or concerns, as we are always here to assist you. Warm regards, The Mastermind.com Team

Response from Mastermind.com· Jan 18, 2025

Dear Charlotte, Your candid feedback regarding your experience with Mastermind is deeply appreciated, as is your time spent with us. We have loved having you as one of our students and are genuinely sorry to hear that your journey with us has not meet your expectations as we strive to support our members through several channels for clarity, implementation and personal guidance, so hearing from you is extremely valuable to us. We acknowledge the significance of providing tailored support that meets each individual's unique needs and aspirations. It's disheartening to hear that you have not felt fully supported in exploring these areas during your time with us. Please rest assured that we are fully committed to ensuring you receive the support and guidance you deserve! Our team has been eager to connect with you and your dedicated success coach, Aubrie, has already reached out to provide additional help, clarity and with recommendations to take advantage of the open times to connect with her in a live setting as well as to schedule a 1:1 meeting. Additionally, coach Len and Tarryn from customer support have ensured to provide any additional support and clarity needed via email. We want to ensure you feel supported from all areas including our tech team, coaching team and customer support team as we understand learning a new platform and the navigation can take time and even feel frustrating at moments. Your dedication to your journey is beautiful, and we are genuinely invested in your success - both professionally and personally. If you feel we've made amends and are comfortable doing so, would you kindly consider revisiting and updating your review? It would mean the world to us and help others in our community as well! Once again, thank you for sharing your feedback with us. Your trust is of utmost importance to our team. We are here to support you on your continued journey of growth and success! Warm regards, The Mastermind Team

Response from Mastermind.com· Jan 14, 2025

Dear Tracy, Thank you so much for taking the time to share your kind words with us! It truly warms our hearts to hear how connected and supported you feel, even from across the globe in South Africa. Your kind words are a perfect reminder of the incredible power of this Mastermind community—a place where everyone, no matter where they are or what stage they’re at in their journey, is welcomed and embraced like family! We deeply admire your determination and resilience as you pursue your goals. It’s people like you who make this community so special. A community built on shared dreams, mutual encouragement, and unwavering belief in each other’s potential. Please know that you are and will always be a valued part of our Mastermind family! Whether near or far, your journey matters deeply to us, and we are here to walk alongside you every step of the way. If there’s ever anything more we can do to support you, don’t hesitate to reach out—we’re here for you with open arms! Tracy, thank you again for your trust, your courage, and your kind words. We are so grateful for the opportunity to be a part of your journey and to cheer you on! With heartfelt gratitude and warmth, The Mastermind Team

Response from Mastermind.com· Jan 11, 2025

Dear Willy, Your incredibly kind words have truly touched our hearts! Thank you so much for taking the time to share your experience with us. Your words are a beautiful reminder of why we do what we do every single day—to provide you and our amazing Mastermind community with the absolute best support and care possible! Your acknowledgment of our team's efforts means more than you could know. We are genuinely honored to support you and are deeply grateful for your trust in us. Hearing that you find our service to be of the very highest quality fills us with immense pride and joy. Knowing that you would give us your highest recommendation is the ultimate compliment, and we cannot thank you enough for that! Willy, it is members like you who inspire us to keep striving for excellence. Your positivity and appreciation bring so much warmth to our entire team, and we are beyond thankful to have you as part of our Mastermind family :) Please don’t hesitate to reach out if you ever need anything else or have any other questions—we are always here for you, cheering you on every step of the way! With heartfelt thanks, The Mastermind Team