Dazzle PrintingReviews of dazzleprinting.com

One of the most beautiful cards that Dazzle created for me. It was easy to work with them and I was beyond happy with the creation. So was the person I sent it too! Gorgeous !!

EDIT: I spoke on the phone with the owner of Dazzle Printing (she contacted me) and she made everything right! She was kind, concerned and very pleasant. I am happy to continue to do business with Dazzle. ------------------ I'm so sad. I have been ordering from Dazzle for my business for the past several months. Last month, when I went to pick up my order (I live about 30 minutes from their office), it was printed on the wrong paper. Thankfully, I caught the mistake before I left. My mom and I had to wait ~35 minutes for them to reprint the order, and we both had to cancel/shift later appointments because of the mishap. We kindly asked what accommodation could be made on a future order due to the inconvenience, and Renee said she would talk to the owner. I sent an email later on that day to Renee to follow up. About two weeks went by, no response. I followed up again via e-mail this past Friday, no response. I have a monthly product, so my orders are time-sensitive. Today, I called. I spoke to Renee. She was noncommittal, clipped and short ("Hi Renee, how are you?" "Good, thanks"). She stated that she had passed my inquiry along to the owner and did not know when the owner would get back to me ("hopefully, by the end of the day today"). When I asked could I speak to the owner, she said that the owner was working on a large order. I shared with her that, as a paying customer who would like to continue working with Dazzle, to send two e-mails and not receive a response makes me feel like I am being ignored and is not ideal customer service. I asked her wouldn't she agree? "Yes. I'm sorry." It was such a poor customer service / customer experience. I am feeling very disappointed, like asking for accommodation on their mistake is a nuisance to them, when customers are the lifeblood of their business. As a small business owner, I would never make my customers feel that way and if I inadvertently did, I'd do everything in my power to make it right. I got off the phone with Renee today feeling like my business doesn't matter. Perhaps it doesn't. Just pray and hope that they NEVER mess up your order. I am more than happy to come back and edit this review if they make this right.

Dazzle always get my jobs done in a timely manner..They have spoiled me and I'm not going anywhere else.

I have been SO IMPRESSED with Dazzle Printing! Their website is a dream to navigate, and their customer service is exceptional. Once I contacted them, Renee Benson got back to me immediately. My order was completed within the day and shipped to me once I approved the proof. I have also received quality packets of sample papers and small business information. Great service, Great website, and GREAT PRODUCT! - Cynthia Knox

I could not be more pleased than I am now with Dazzle Printing. As a small business owner in publishing, this company is outstanding and they have genuine customer service, which is had to find today. Having Renee, a real person to guide you through every step and offer confidence to new self publishers like myself, is invaluable! I cannot recommend this company high enough. And to put the icing on the cake, it's like a reward of sorts when they offer you a percentage off your next order or your first order! It's all VERY GOOD!

Just received my magazine order from Dazzle Printing could not be more happier! Just outstanding great communication fast service. They are my go to person thanks Koloski Photography

I ordered 100 brochures that I designed for a church client. When they came in I looked at them and the brochures were so beautiful and really well done! Gave them to the priest and he absolutely loves them! Definitely using this company for my future graphic design clients! Thank you Dazzle printing! Tiffany Cooper

This has to be the very best printing company in the USA...Hurrah... to all of you, great and talented technician, especially, Renee. I, as a magazine editor, have chosen Dazzle printing, not only for the quality of its work, but for the professional staff that works for them...Lots of success in the New Year...I am pretty sure you will have plenty of it....the type of work you do, tells exactly how good you are.... felix rizo