AVOID AT ALL COSTS
Have played this casino many times, they have recently refused to pay out full winnings, yet are more then happy to let you deposit and not pay out! Voiding the payout! Stay clear. AVOID AT ALL COSTS!!!
By Pritesh
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
577 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DaVincis Gold is listed under Gaming.
DaVincis Gold (davincisgold.com) has 577 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 45 reviews with 1 star · Clear filters
Have played this casino many times, they have recently refused to pay out full winnings, yet are more then happy to let you deposit and not pay out! Voiding the payout! Stay clear. AVOID AT ALL COSTS!!!
By Pritesh
Very poor service overall. Customer support takes far too long to respond, and getting help when you need it is frustrating. The response time should be improved significantly.
By Arshad
Response from DaVincis Gold· Sep 21, 2026
Hey there, We’re sorry to hear you found the support experience frustrating. Our Support team is available 24/7 to assist players with their questions and concerns. We appreciate your feedback regarding response times and will take your comments into consideration as we continue working to improve the overall support experience. Support team Davincis Gold
I don't like this
By GAJA B.
Response from DaVincis Gold· Sep 21, 2026
Hey there, If you’ve experienced an issue with our casino, please provide us with more details about what happened, along with your account information so we can locate your account and properly review the matter. Once we have the necessary information, we’ll be happy to look into the issue and do our best to assist you in accordance with our Terms & Conditions. Support team Davincis Gold
Terrible customer service. No help whatsoever when I enquired about a bonus. Stay away. So everyone doesn't use it
By Saif I.
Response from DaVincis Gold· Sep 21, 2026
Hey there, We’re sorry to hear you were disappointed with the support you received regarding your bonus. Could you please provide a few more details about what happened and what assistance you were looking for? This will help us better understand your experience and look into the matter properly. Support team Davincis Gold
This ain't fair enough
By Han
Response from DaVincis Gold· Sep 21, 2026
Hey there, If you’ve experienced an issue with our casino, please provide us with more details about what happened, along with your account information so we can locate your account and properly review the matter. Once we have the necessary information, we’ll be happy to look into the issue and do our best to assist you in accordance with our Terms & Conditions. Support team Davincis Gold
Terrible customer service. No help whatsoever when I enquired about a bonus. Stay away.
By Neil G.
Response from DaVincis Gold· Sep 21, 2026
Hey there, We’re sorry to hear you were disappointed with the support you received regarding your bonus. Could you please provide a few more details about what happened and what assistance you were looking for? This will help us better understand your experience and look into the matter properly. Support team Davincis Gold
mal optimiser nul
By Stephanie J.
Response from DaVincis Gold· Sep 21, 2026
Hey there, If you’ve experienced an issue with our casino, please provide us with more details about what happened, along with your account information so we can locate your account and properly review the matter. Once we have the necessary information, we’ll be happy to look into the issue and do our best to assist you in accordance with our Terms & Conditions. Support team Davincis Gold
I only gave them a one star because I had to, the customer service at this site is the worst of anything I've ever seen before of a professional casino. the side tree tactics that they use to make you wait for your money and verify your identity is insane, I've been waiting on a withdrawal processing for 7 days, they have not even let me know yet if they got my email with my kyc proof. then I asked the operator to check on my status, and they don't even respond back to me. keep this in mind now I done it with cryptocurrency, almost every other casino offers instant cash back if you deposit with cryptocurrency except for these crooks. I'll never spend another penny with them or any other sister sites ever again. I would suggest that you would do the same and not even experimented with it.
By Kyle kevin H.