David's CookiesReviews of davidscookies.com

Received a horrible batch of Brownies from David's Cookies and the company doesn't stand behind their products. I wrote to better Business Bureau and they still don't stand behind their product. I rejected their response with this: I am rejecting this response because: As I stated it was a gift and I do not want to hurt the person's feelings. I do not want nothing from this company. For I will never purchase from them as long as I live and unfortunately will have to tell others about my unpleasant experience. I would like to post a complaint on your site letting others know about the substandard items this company offers. It's unfortunate this company does not care about their customers! HORRIBLE CUSTOMER SERVICE. HORRIBLE PRODUCTS. I would NOT recommend. #davidscookies @davidscookies

Received dried, terrible tasting brownie bites and cake bites on May 9, 2024 in a tin that was hot from the weather. It had just been delivered and was at the door. Waste of money. Never again. Buyer beware. Nothing in box to keep it cool and moist. They don't care about their customers.

Terrible! Don’t waste your money! You can get better cookies from ShopRite!

Subway has better cookies! Theytasted too sweet and were not a good texture. Waste of money imo. I wanted to try them before spending a bunch on gifts and will definitely not be buying them again, even if there's a sale.

The assorted cookies I received as a Birthday gift left alot to be desired. All 4 kinds were very dry and crumbly. Not the moist, chewy product I was led to believe. I would never order these for myself. And left me feeling awkward when asked by the gifter if I enjoyed the cookies. I did not, and felt the need to warn people these are not a good cookie at any price..Even milk couldn't help these bone dry things. I've consistently purchased packaged grocery store cookies that were better than David's at a fraction of the cost.

I have been ordering cookies for over 6 years, for holiday gifts. This year I placed my order online. I wanted to cancel the order and order another item instead. I called back to get a cancellation email which I never received. I asked for another agent and she did not connect me to another agent since she was rude. No cancellation email thus will not order the new product. She claims her name is Anna, in the NJ location. If David’s cookies want to loose more customers than continue to hire incompetent workers. So disappointed to have this experience.

I purchased cookies from David’s Cookie as a birthday gift for a family member. The delivery date was arrange with the order. There was a storm which did slow things down but the storm is gone and the transportation system has been up and running normally. It is now 5 days later and still no cookies. I’ve sent several emails to the company and they can’t give me any answers. DO NO Purchase from this company. They have very poor customer service and do not deliver good and service which are paid for at the time the order is placed.

I purchased raw cookie dough from QVC. It was supposed to ship with dry ice. Instead it shipped with a 4X6 gel pack that the manufacturer says will only keep things cold for up to 8 hours. Multiple days in transit, summer, no dry ice, dough arrived warm to the touch…shame on you. Someone is going to get sick from eating spoiled food containing raw eggs.