Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
148 reviews
David Austin® Rose BouquetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
David Austin Rose Bouquets offers premium gift bouquets, bringing world-renowned exquisite English Roses cut roses into American homes. Quintessentially British, the English Rose is a floral icon. At David Austin, we are committed to roses and roses alone. Our founder, Mr Austin, gave himself entirely to designing and breeding a new type of rose, which he went onto name collectively as English Roses. So supreme in their quality that he built a global legacy that is now in its 70th year and counting. Our curated collection of bouquets offers a refined selection of exquisite hues and elegant colour combinations. From the rich allure of crimson to the soft blush of pastels, each bloom radiates its own unique charm. Choose a bouquet that reflects your personal style and sentiment.
David Austin® Rose Bouquets (davidaustinrosebouquets.com) has 148 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 129 reviews with 5 stars · Clear filters
Flowers are beautiful & on time. Thank you!
By Miguel S.
Response from David Austin® Rose Bouquets· Sep 2, 2026
Thank you so much for your lovely review. We are delighted to hear that you loved your David Austin Rose Bouquet and that they arrived on time. It was our pleasure to brighten your day. Best wishes, The David Austin Rose Bouquet Team
I was really excited to receive this David Austin bouquet, and I have to say, the color and fragrance of the roses are absolutely beautiful. 🌹 The scent is amazing, and the bouquet has such a romantic, elegant feel. I also want to mention my experience with customer service, which was very positive. When I shared my concerns about the bouquet, they responded kindly and professionally and offered to send me a replacement bouquet at no additional cost. I really appreciate them listening to my concerns and making an effort to make things right. I hight recommend!!
By Mala S.
Response from David Austin® Rose Bouquets· Aug 27, 2026
Thank you so much for your kind review. We are delighted to hear how much you’re enjoying the beautiful colour, fragrance, and romantic elegance of your David Austin rose bouquet. We are especially pleased that our customer service team listened to your concerns and help make things right for you. Thank you for taking the time to share your experience, we hope your beautiful roses continue to bring you joy! Best wishes, The David Austin Rose Bouquet Team
Updated Rating: After reaching out to the David Austin team, they immediately jumped into action and shipped a replacement bouquet for my wife. This kind of response is unheard of in these days! Thank you Brittany and team for your commitment to excellence, quick response to the issue and going above and beyond by providing a replacement bouquet. Quality Issues: My wife loves David Austin roses. I have ordered from you many times. This time however, the 32 Juliet rose bouquet I purchased as a gift to my wife for our 20th Wedding Anniversary arrived with blemishes and are not opening up as expected.
By Greg P.
Response from David Austin® Rose Bouquets· Aug 24, 2026
Thank you for taking the time to update your Trustpilot review, we really appreciate it. It is very important to us that we offer excellent customer service and it is wonderful to hear that this is what Brittany offered. Thank you again. Thank you for sharing your feedback, and we are truly sorry to hear that your David Austin Juliet roses did not arrive in the condition you expected, especially for such a special occasion as your 20th Wedding Anniversary. We are delighted to hear how much your wife loves David Austin roses, and we are particularly sorry that this bouquet fell short Our Customer Care team will reach out to you, we would really like the opportunity to put this right. Best wishes, David Austin Rose Bouquet Team
Used these to DIY my own bridal cascade. I mainly chose this bouquet "Sorbet Shades" because the colors matched my dress, but I was surprised at how much more beautiful it is in person! The pictures on the website really don't do them justice
By Angel
Response from David Austin® Rose Bouquets· Aug 19, 2026
Congratulations on your Wedding Day, we hope that you have the most wonderful time. Thank you for your kind review, it is wonderful to know that the bouquet was even more beautiful than the pictures. Best wishes, The David Austin Rose Bouquet Team
The bouquet was for my sister’s birthday. They were delivered in good condition, a miracle considering the heat and humidity. Not only are they stunning but fragrant, too. She loves them. Thank you!
By Valued C.
Response from David Austin® Rose Bouquets· Aug 18, 2026
Thank you so much for your lovely review. We are delighted to hear that your David Austin rose bouquet arrived in perfect condition, and that your sister loved the stunning blooms and their beautiful fragrance. We hope she had a wonderful birthday! Best wishes, The David Austin Rose Bouquet Team
I love everything about David Austin Rose Bouquets. The packaging of the Roses are elegant and beautiful. The booklet on how to care for the roses is top notch. As every hour passes the Roses become more beautiful and the scent is just right. I love fresh flowers displayed in my Waterford Crystal Vase. And these Roses did not disappoint. My Roses lasted two weeks. One just needs to prepare and care for them as described in the booklet that comes with the Roses. I think I finally found the company I enjoy ordering from and can count on for a Beautiful Bouquet. This time I am ordering Sorbet colors. I Can't Wait for the delivery.
By Caitrin Q.
Response from David Austin® Rose Bouquets· Aug 17, 2026
Thank you so much for such a beautiful and thoughtful review. We are delighted to hear how much you loved your David Austin Rose Bouquet, from the elegant packaging and care booklet to the wonderful scent and lasting beauty of the roses. It is especially lovely to hear they lasted two weeks and looked so beautiful in your Waterford Crystal Vase. We are thrilled to know you feel you have found a company you can rely on for beautiful bouquets. We hope you enjoy your Sorbet Shades bouquet just as much. Best wishes, The David Austin Rose Bouquet Team
The rose bouquet is beautiful and are in perfect condition. Delivery was excellent.
By Kathy V.
Response from David Austin® Rose Bouquets· Aug 17, 2026
Thank you so much for your lovely review. We are delighted to hear that your rose bouquet was beautiful and arrived in perfect condition, it is good to know that you were pleased with the delivery too. We hope you continue to enjoy your gorgeous roses. Best wishes, The David Austin Rose Bouquet Team
The roses were for my friends retirement… The order arrived late, which initially really upset me… The quality and beauty of the roses surpassed everything! Thank you so much. I actually tried to call on Monday, but you guys were closed. I’m on the eastern side of the country. Thank you again. I will be ordering for my next occasion.
By Katherine
Response from David Austin® Rose Bouquets· Aug 12, 2026
Thank you for your review, we are delighted to hear that despite the delay the quality and beauty of your David Austin rose bouquet made such a wonderful impression for your friend’s retirement. We are also sorry we missed your call on Monday, our offices were closed in memory of our Chairman David J C Austin. It means so much to know you’ll be choosing us again for your next special occasion. Thank you again for leaving such a lovely review. best wishes, The David Austin Rose Bouquet Team
