Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
53 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dave & Buster's is an American restaurant and entertainment business headquartered in Dallas.
Dave & Buster's (daveandbusters.com) has 53 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 4 reviews with 2 stars · Clear filters
Really disappointing experience. The drinks were super weak barely any alcohol, just tasted watered down. One of our friends got sick from the food, and my chicken sandwich was undercooked. The fried chicken was cold and had no flavor. The games were alright, but some machines took our tokens without working, which was frustrating. Definitely expected better.
By Victor A.
We recently visited Dave & Buster's for the games but the prices were too high, the tables weren’t clean, and the customer service was slow. After waiting forever, the food was just okay not worth the cost at all. Really disappointed this time.
By Riah B.
My son loves going for the games, but the restaurant service is horrible! It doesn’t matter if it’s busy are slow they take forever to even acknowledge you exist.
By Noel J.
We attended the Santa breakfast. First the games were great with the 10.00 card. The breakfast lacked in a huge way!!!! Think Santa breakfast is a kid event! Kid breakfast food needs to be served. Pancakes, cereal, sausage, bacon, fruit. Has browns filled with soggy vegetables not a kid thing, scrambled eggs are great for adults, bagels are ok but cinnamon rolls are better or muffins. There was not a huge crowd and you’re running out of food before the line is half way thru. Food was extremely and the service staff was more interested in doing pictures with Santa and talking than providing coffee and water. I am sure the event could have been extremely successful if the breakfast was improved a 100%
By customer the Vaughan F.
