darkwolfsabers.comReviews of darkwolfsabers.com

+++ Customer Service +++ Response time to emails +++ Delivery / time to ship ————————— I’m genuinely blown away and impressed by Johnny’s customer service | response/email turn around time | time to ship/delivery; see below for more detail 👇 I recently purchased the Respawn Custom (Eno Cordova) hilt as my first hit and to scratch the itch from the Star Wars Jedi series. Needless to say I was thrilled when it shipped fast and arrived faster- it took less than 15 business days from when I placed the order to when it arrived at my door. Unfortunately my excitement was cut short - literally - when I was swapping out and installing the blade retention neck piece (due to the thread of the thin-neck slicing the wires). I got on the email to Johnny and team, and after some pictures to confirm the issue he let me know they would send out a replacement part and supply the tracking when done. A similar wait time and the part arrived and I was able to replace it nicely, and am absolutely stoked with the Saber. All the great things you hear about DWS in my experience have all been amazingly accurate and true. This is my testimony to that! When I’m ready to purchase another Saber I’ll definitely be shopping here first!

This is my first order with Dark Wolf Sabers and it's one the best experiences I've had ordering a light saber. They have communicated far better than any of the competitors I have used previously, they are one of the most courteous businesses I've ever had the privilege to work with and they provide information immediately after ordering that describes some of the requirements needed to keep a warranty. Heck they even provide link resources for recommended charging blocks and documentation. This is an A+ business and, as of now, my preferred builder.

Great customer service product arrived actually earlier than expected and I am very pleased with its quality weight and the easy to read instructions this was my first lightsaber ever and I am so happy I went with dark wolf.

This is my first lightsaber and I’m honestly in love with it. The materials feel solid, the sound is amazing, and the smooth swing is so satisfying. It took a while to ship, but once it arrived, it was totally worth the wait.

Really great sabers, very quick shipping and overall great quality. The neopixel sabers do seem to be prone to scratching (maybe the combat sabers are better) so keep that in mind when ordering sabers, but the Customer Support is quite good despite the outdated UI on the website. Wish they would offer more complex sabers (like the Anakin and Obi-Wan sabers) for cheaper but otherwise would recommend

Great quality in the sabers, and great communication. The seller is very knowledgeable and helpful with anything lightsaber related, amazing service!

This is easily the best place to buy sabers. The quality is excellent, the price is affordable, and the support is great. I had an issue with a saber stand, and I was able to get it sorted in less than a day.

The saber shipped really quickly and arrived with all the required equipment, as well as a few spares for maintainence. The saber(s) themselves are fantastic, sturdy, good weight, and can separate and rejoin seamlessly. Color and sound is good, and the construction is intricate, almost too intricate. I had to get help from customer service to help get everything disassembled and functioning. Everyone was really responsive and helpful, so it was super quick to get a solution and sort everything out. As someone who’s gotten a broken saber in the past from another company (not naming names) the worry of accidentally breaking a saber while trying to work on it is a pretty daunting dread, however this is a fine addition to my collection, and an excellent cosplay prop.