Not handmade
Not handmade. Super cheap material and high prices. Customer service doesn’t exist. Pretty to look at online but it’s incredibly misleading.
By Alora L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
268 reviews
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DARK ROZI is the right place for the gothic and dark fashion lovers. DARK ROZI products are at a high quality for an affordable and competitive prices. We offer to DARK ROZI costumers a FREE SHIPPING included with the tracking informations.
Dark Rozi (darkrozi.com) has 268 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
268 approved reviews, newest moderated first
Not handmade. Super cheap material and high prices. Customer service doesn’t exist. Pretty to look at online but it’s incredibly misleading.
By Alora L.
I ordered a harness from Dark Rozi and received the incorrect one in the mail. I have emailed the company numerous times and never heard back. I have tried following up on the emails, as well as sending Instagram messages and nothing. Also, the harnesses are not one size fits all as they are quite small.
By Evelina B.
I love the leather. The look, the feel. My wife likes the leather and feel also. My gripe is the hog tie *air quotes* chains *air quotes* that feel like plastic snapped first use. That really annoyed me with the money spent
By Ben
"As of now, we have yet to receive our order placed on September 30th. This is disappointing as the products we chose were quite appealing. Despite numerous attempts to contact customer service through emails and Instagram messages, the only communication we've had from them was a request to verify our address a month ago. This occurred after our shipment was inexplicably cancelled. To date, we haven't been refunded, suggesting that the company might still intend to fulfill our order."
By Idaline K.
Wat een slechte kwaliteit voor een hoop geld!! Eerst duurt het al een maand voor ik mijn producten krijg. Dun materiaal en de kettingen zijn gewoon van plastic. Beetje hard trekken en het is stuk. Dit NOOIT MEER!!!!
By Julia
Obsessed with the leather harness I snagged! Seriously, the style is on point, and it's surprisingly comfortable. Definitely recommending this shop.
By Khloe B.
Response from Dark Rozi· Jul 6, 2024
Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you're enjoying our products. Your satisfaction is our utmost priority, and we're committed to delivering the best quality. To show our appreciation, we'd like to offer you a special discount code. Please feel free to contact us directly, and we'll be happy to provide you with the code to make your next purchase even more special. If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future.
Items don't look even close to ones in the photos on their page. It's just drop shipping from AliExpress. Poor quality and scam
By Ewa C.
After the “handmade vegan-leather” expressions they use in advertising, with the pricing (which, if it actually is 70% off for Black Friday, must be HORRIBLY overpriced at normal pricing) I was severely disappointed. The “leather” is very thin, the metal rings holding cuffs together not nearly strong enough and we have had to bend them back together multiple times for the whole thing not to fall apart. It arrived in a typical china-package, bubble wrap and a plastic bag. All in all, just ok for Black Friday pricing. It did not seem like a china-product at all through their advertising, when clearly the items are mass produced in some factory, thrown in a bag with some bubble wrap and then shows up in your mail box after 3-4 weeks.
By John D.