Response time takes far too long when…
Response time takes far too long when redeeming a warranty.
By Rick
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
387 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Best Online Headshop, offering FREE SAME-DAY USA SHIPPING as well as the lowest prices on bongs, dab rigs, vaporizers, glass pipes, bubblers, and more!
DankStop (dankstop.com) has 387 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
387 approved reviews, newest moderated first
Response time takes far too long when redeeming a warranty.
By Rick
My battery stopped working less than a week after I received it. I contacted DankStop via email and they never responded. Cannot recommend.
By Missy A.
Great selection of items. Dankstop helped level up my vape game.
By Stephan R.
Although everything arrived intact and in a timely manner, the merchandise was a disappointment. I bought two pipes, and neither one came close to looking like the one on your website. They are also minuscule.
By Juno Y.
Worst customer service ever! Sent me wrong size items, which I had to pay postage to return and then took almost 2 weeks to send replacements which were same wrong size as first shipment, in spite of my enclosed written instructions in my return explaining problem and how to fix. Then I receive some lame email asking me for order number of return pavkage THEY SENT ME????? I supplied this now still> waiting for reply almost another week so far!
By Michael F.
very nice product, and well wrapped.
By Michelle W.
Bought an item, they shipped it, I received it.
By robert D.
Some stuff I got I can’t figure out how to use but the ones I could I love it I love shopping at yr site Thank u for being great
By Albert B.