I gave you a 4-out-of-5 stars rating
I gave you a 4-out-of-5 stars rating, because you had sent a discount "coupon" to me in an E-mail — that DIDN'T WORK when I finally bought an "accessory" (namely, a guitar case) at your website.
By Charles B E.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
675 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
D’Angelico Guitars is an American musical instrument manufacturer and guitar brand based in Manhattan, New York.
D'Angelico Guitars (dangelicoguitars.com) has 675 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
675 approved reviews, newest moderated first
I gave you a 4-out-of-5 stars rating, because you had sent a discount "coupon" to me in an E-mail — that DIDN'T WORK when I finally bought an "accessory" (namely, a guitar case) at your website.
By Charles B E.
Customer service doesn't answer the phone and doesn't return calls. They don't even answer emails. I need a part for my Excel59, and cant get D'Angelico to address my needs.. I have tried several times to contact by email and telephone. They make awesome guitars, but someone at customer service needs to be fired.
By Al
Response from D'Angelico Guitars· Dec 22, 2023
Hi Al, our apologies. We've had some service interruptions and actually don't see any record of your calls or emails in our system. Please contact me directly at [email protected] so that our team can assist you immediately.
Blake and Garland are amazing. They were extremely patient and knowledgeable in helping me pick and excellent guitar. Outstanding experience. My favorite guitar shop in the world.
By Gabriel S.
The only available case specifically for my Bedford Premier! Excellent quality…I wanted to crawl inside the lining it is so furry and soft! Then I put on my D’Angelico shirt and I need to order more. Perfect fit, soft comfy material. I couldn’t ask for more. Great stuff delivered fast, what more do you want?
By Russell M.
Fast and Good replacement handle
By brian G.
Fast service. I wish you would have coffee mugs with you logo. D'Angelico on it
By Robert B.
Everything was great except the color of the pickguard was out of stock
By Victor M.
Quick shipping. Outstanding brand. I own three D'angelico guitars, a Mercer Excel, a Fulton premier 12, and a premier Bedford SH. Even the Tshirt exceeded my expectations.
By Will B.