Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
38 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Danbury Mint is a division of MBI, Inc.
Danbury Mint (danburymint.com) has 38 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 4 reviews with 2 stars · Clear filters
Be very careful when you order any items from this place.. they sucker you into joining their damn rewards club by not unclickong a box or something that gets by you then charges you a monthly fee.. this has happeneded twice to me. its easy to miss..took me 9 months to find out they were doing this and won't refund me. I paid almost as much in rewards as the item was.. crock of shit
By Gene
Very POOR customer service.... There shipping dates CANNOT be relied on.... Have 3 delayed shipping dates and still don't think they will ship.... for this kind of gift you should choose a company the is reliable and give honest shipping dates.....
By WAYNE
When I selected the item I wanted, It clearly displayed that it would be shipped within 3-5 business days. At check out, 3-5 Business days. After I purchased, 3-5 business days. When I looked up my actual order, it was scheduled to be shipped a entire TWO WEEKS later. 10 business days later, it still hasn't been shipped. And don't bother emailing them. They ask for 24- 48 hours response time, but it's been over 5 days since I emailed and have received no response.
By Maldonado M.
About a year or so ago I purchased the Birthstone Swirl Personalized Ring Item #:6366-0039 and absolutely loved it. I wear it everyday. However, now it's tarnishing and I can't seem to bring back the beautiful silver brilliance. It's like the silver finish is rubbing off. I've always had good luck with Danbury Mint, they've been a great company to work with, but now they're not answering my email regarding this issue. I emailed them pictures of my tarnished ring, but no answer. I know they have a 90 day return policy, but what about when the beautiful piece of jewelry you received doesn't hold up over time? Just a heads up that the finish on your jewelry may begin to rub off. Disappointed to no end! 02/04/2026 Update: Did receive a response that they were going to replace the ring, but as if today's date, have not received. All subsequent emails so far have not been answered. DO NOT DO BUSINESS WITH DANBURY MINT!!! 02/26/2026 Still no further correspondence from company and NO replacement ring as promised. I returned the defective ring and so now I'm out my money and the ring. It seems they are not going to honor their promise to replace the defective ring. DO NOT DO BUSINESS WITH DANBURY MINT!!!
By A M.
