Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
16 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make handmade Damascus steel knives all our knives are hand-forged you can buy custom Damascus knives from our website
Damascus Knives Maker (damascusknivesmaker.com) has 16 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 11 reviews with 1 star · Clear filters
Ordered on 24th November It did eventually arrive but very late and after me chasing it with the courier. No helpful response from the company, they just said 'it is delivered now ', which I obviously knew. Time will tell about the quality but it looks very like many cheaper versions available on etsy etc
By Megan P.
Whatever you do, do not buy from these guys. They are a scam. They sent me a shoddy build of a knife that ended up rusting within a month and they neglected to give me the sheath and after contacting them three times and being promised that they would send it to me, they just started ignoring me and never sent me anything. Also, the knife handle looked like a 5-year-old made it. It was an absolute waste of $100. These people should be put out of business.
By Rich T.
The question should be, "What went right with this company?" simply put nothing at this time. My initial contact was April 8th 2023, and purchase 4/9 with the understanding that this was a small US based company of artisans metalsmiths. As a person who understands the need to get their business name out there and will work with a consortium of others I thought I had seen why cost are low for product(s) offered. What I did not expect was the fraud to ensue... Cheap Pakistani steel in place of True Damascus Steel, excuses once you can get in touch with someone, via a Google email ( ? ), South Dakota number (unanswered), with California address for Sialkot Punjab, Pakistan export company preying on the unsuspecting. When they do finally send you information they ask several time for the same information you send in your email, and then get a bill of lading with information that shows you may have to pay custom and duties yet; That is if the product get to you. Then when you do track the product you find its still sitting in the city of origin 2 weeks later. I normally will not give a negative review but this is complete fraud, bait and switch, not what was/is expected. If you do opt to purchase from this company/site do so at your own risk. If there are Cracks and fissures in the steel it can cause catastrophic failures. One way to help eliminate this, be honest and state they are actually a export company or the like in Sialkot, Punjab, Pakistan and selling steel cutlery and such, be responsive to their customer base, use real phone numbers and answer them, lose the Google email and use a company email. Sell products at those prices that would warrant marketable costs relative to their area ((with international rates), and charge shipping)). Again, simply be honest. I may not spend 300.00 on a kitchen knife from them but a nice looking one I might spend a third.
By D B I.
Finally recieved my knife. From Pakistan ! Quality not the best. Like the other review, company claims and has a California address. I don't find this to be true. Again, purchase at your own risk !
By PH
Placed an order on 1/6, no email confirmation provided, I called and emailed, finally received an order #, I was told verbally on the phone, the order would ship 1/11 and arrive on 1/16, . I have called several times, +1 605 8241567 , emailed no response, I have emailed asking for a refund, to cancel order. I only reached a person once. The number is a south dakota number but the business is registered in California. This is a fake business, I have filed a fraud complaint with my bank, will also file BB complaint and several other complaints with the state. This company is a scam
By Patrice R.
Scam. Took my money. No response. No knife.
By Cooper
It is a scam. I reported them to my bank. They don’t answer phone or have a voicemail, but the website says they have 24/7 coverage. The address is in a residential area and it lists the city/state as California, California. The number of knives available keep changing up and down. They never sent me a confrontation email. They will not call back or email you back. The contact section of the website does not work. Big time SCAM!
By Scott S.
Total SCAM 2 months later - Still no reply from this company - 6 emails and not one has been answered - TOTAL SCAM - TOTAL SCAM - Do Not purchase - I'm still out my $200 -
By RS C.
