DaisySilk.comReviews of daisysilk.com

Response from DaisySilk.com· Apr 10, 2026

We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be. At the moment, we are unable to locate your order with the information provided on this page. Could you kindly contact us via email at [email protected] and include your order number? This will allow us to check your order status and provide you with an accurate update as quickly as possible. Once we receive your details, we will prioritize your case and ensure it is reviewed promptly by our team. We truly appreciate your patience and understanding, and we are committed to resolving this matter for you as soon as possible. Thank you for giving us the opportunity to assist you. Best regards, Daisysilk Customer Service www.daisysilk.com

Response from DaisySilk.com· Apr 10, 2026

Hi Denise, Thank you so much for your wonderful feedback! 💛 We’re truly delighted to hear that you are happy with your first purchase from Daisysilk. It’s especially great to know that you loved the softness, fit, and our packaging presentation. We put a lot of care into every detail to ensure a premium unboxing experience. We also appreciate your understanding regarding the shipping time and are glad the delivery arrived sooner than expected. Your kind words mean a lot to our team, and we look forward to serving you again in the future! Best regards, Daisysilk Customer Service www.daisysilk.com

Response from DaisySilk.com· Apr 9, 2026

We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be. You reached out to us regarding a return on April 2nd, and we replied on April 3rd asking for details about the item you wanted to return. We sincerely apologize that our response was delayed due to the holiday period. After the holiday ended, we sent you the return instructions on April 7th. Please follow the guidance provided in that email to proceed with your return or exchange. We are here to assist you throughout the process and want to ensure your request is handled as smoothly as possible. We truly appreciate your patience and understanding, and hope that through our efforts we can restore your confidence in our service and products. Thank you for giving us the opportunity to address this matter. Best regards, Daisysilk Customer Service www.daisysilk.com

Response from DaisySilk.com· Apr 9, 2026

We sincerely apologize for the experience you’ve had with your order and fully understand how disappointing this situation must be. We take the quality of our products very seriously and want to ensure that any issues are addressed promptly. To assist you further, could you please contact our after-sales team at [email protected] with your order number and provide photos showing the issues you’ve encountered (such as pilling, color difference, and strap design)? Once we receive this information, we will review your case carefully and work with you to find a suitable solution. Your satisfaction is very important to us, and we are committed to resolving this matter as quickly as possible. Thank you for giving us the opportunity to address this issue, and we appreciate your cooperation. Best regards, Daisysilk Customer Service www.daisysilk.com

Response from DaisySilk.com· Apr 2, 2026

We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be. Please know that we take lost packages very seriously and are committed to providing the best service possible. Since being notified of the issue, we have been actively working with FedEx and closely monitoring the investigation regarding your package. Our team is in regular contact with the carrier to ensure the matter is thoroughly reviewed, and we are making every effort to resolve it as quickly as possible. We will continue to keep you updated via email on any developments and are dedicated to assisting you throughout this process. Your patience and understanding are greatly appreciated, and we hope that through our efforts, we can restore your confidence in our service and products. Thank you for giving us the opportunity to address this matter. Best regards, Daisysilk Customer Service www.daisysilk.com