Andrew Navarra - Brilliant Customer Service
Andrew Navarra was overseeing my shipment and made the process of getting it underway a breeze. Always kept me up to date and handled all of the paperwork. Could not have done it without him.
By Kristy
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
692 reviews
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Established in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
Showing 242 reviews with 5 stars · Clear filters
Andrew Navarra was overseeing my shipment and made the process of getting it underway a breeze. Always kept me up to date and handled all of the paperwork. Could not have done it without him.
By Kristy
The staff at Dai Post are very helpful in responding to my queries. For example, Scott Jala whom I have requested help from has assisted me and successfully handled my requests. Thank you very much!
By Daniel C.
Excellent follow up by Andrew Navarrone from DAI, after having problems with the delivery service from SIS
By Barbara B.
They will never give up contacting you and keep you updated until you receive your parcel or your issue is fixed . Parcel received and I’m fully satisfied
By Path_Finder
Information regarding parcel was provided step by step. Arrived within specified time and date. Phone customer service was way beyond expectations. Lizette was brilliant at locating parcel and provided options for urgent delivery. Highly recommend this service.
By KAT
the staff is nice and helpful. Thank you!
By zhongmin
I received excellent service from DAI especially from Scott Jala. I made an error in delivery and Scott was extremely helpful in sorting out the mess I made! My query was answered promptly too. Susan Bunnell
By Customer Susan B.
Good services and fast respond. When my parcel was on hold at the custom for clearance. Mr. Kevin Astucia is helpful and fast respond on my enquiry and request.
By Littlefinger M.