Erika was incredibly helpful
Erika was incredibly helpful, I wouldn’t have been able to receive my parcel without her guidance and patience.
By Jossie W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
692 reviews
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Established in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
Showing 242 reviews with 5 stars · Clear filters
Erika was incredibly helpful, I wouldn’t have been able to receive my parcel without her guidance and patience.
By Jossie W.
Erika Dapar took responsibility quickly to fix the problem.
By Henry P.
Response was quick and efficient with a photo sent of where the parcel was left Great work
By sss
package had a mix up due to the other courier but jay was amazing and helped deliver it back to my address and was so helpful!! keep up the good work!
By jasmine
Great service- promptly helped to get my item through customs as soon as I contacted them
By Anna
My parcel from the US had the wrong address, so I talked to Jay Hilaria on the phone and explained the situation. He tracked down the parcel and sent it to me immediately, as promised. Today, I received my parcel, and I want to say thank you for outstanding customer service.
By Ayshim G.
Heard bad things about this company but everything went smoothly and the package only came a day late to what it said which was completely fine.
By gab
Wendchel Casenas was very professional and helpful, wendchel is always willing to assist and respond promptly to emails, solve my problem very quickly, excellent service.
By Helga G.