Lizette and Geraldine - Great asset to DAI
Lizette and Geraldine were very empathetic and helped me track my parcel and expedite the delivery as we were about to leave home to catch our flight. Truly appreciate the effort. Thank you Team DAI
By KK
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
692 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
Showing 242 reviews with 5 stars · Clear filters
Lizette and Geraldine were very empathetic and helped me track my parcel and expedite the delivery as we were about to leave home to catch our flight. Truly appreciate the effort. Thank you Team DAI
By KK
Great service. Parcel beautifully sealed. Delivery times and full information of parcel whereabouts. Fantastic service. Thank you Dai
By Johanna A.
Customer service is friendly, responsive and professional. Query is promptly answered for peace of mind. I would highly recommend Daipost if you are sending parcels to Singapore.
By Pang Yew S.
Lizette was incredibly helpful. I had not had any tracking updates for over 2 weeks, made a call and Lizette found the package and it was delivered to me the next day!
By Marissa K.
Jenny was absolutely amazing in helping me get my package sent back to me. 10/10
By jaz
Excellent customer service. The staff really follow through until they can resolve any issues raised. In particular, Lizette is awesome. Thank you!
By Rebecca B.
Lizette was very helpful and resolved our lost parcel issue. Thankful for customer service like this.
By Jessica
Immediate response and follow up. Well pleased.
By KOK SIN T.