dafnihair.comReviews of dafnihair.com

I bought the Klix magnetic clips which I did like how they worked. I wore them for only 2-3 weeks before the magnets fell out and got lost. The craftsmanship is crap. Don’t bother buying them they’re horrible. They’re too expensive to waste your money on.

I want to warn everyone about Dafni Hair. I bought three of their hair hooks, and they’re not worth the price at all—they’re extremely overpriced for the quality you get. The product arrived damaged**: All three were faulty. The magnets weren’t properly attached where they should be. Poor materials and construction**: The plastic/parts were cheap and seem like they were rubbing against the fabric/tape. The ribbons/fasteners look flimsy and poorly made. Terrible customer service**: I sent around 12 emails. They kept telling me they would send a return address. In the end, they never provided the return information, and they didn’t send anything back. Most importantly, they never refunded my money. Overall, this is a complete scam. Don’t buy from Dafni Hair. The product is terrible, and the customer service makes everything worse.

Very disappointing experience. The goods were poor quality and arrived damaged. I raised the issue and expected this to be resolved with a refund, but no refund has been provided. The quality of the items was well below what I expected, and the customer service afterwards has been equally disappointing. I would not recommend this company based on my experience.

BEWARE : Purchased a set of 3 mini KLIK, Order placed on June 20, 2026. Product is defective and DAFNI knows it is, but continues to swindle customers. Specifically, the strength of the attraction of the strong Neodymium magnets is greater than the strength of whatever has been used holding the magnet to the plastic clip. As I removed one of the three small clips from the packaging, one magnet became unseated from its half clip, and attached itself onto the magnet of the opposing half clip. The KLIK hair clip concept sounds great, but the product needs work, especially at the present price point. On July 05, I emailed a request of a prepaid mailing label so that I can return the defective product for a full refund. “Ella”with customer service is shamefully running the clock down in order to deny a refund by “playing dumb,” stalling, delaying, and giving me the run around. These clips never touched my hair…. And anyway, even if they had, they are defective. Regret I didn’t investigate this company in advance of making a purchase. - July 17, 2026

I purchased the KLIX magnetic hairclips. When they arrived, I discovered how small they actually are and that they do not hold my hair because of that. I purchased 2 packs and only opened one. I requested a return and was told "For certain items such as hair accessories, we’re unable to accept returns or offer refunds due to hygiene and health and safety considerations. Since these items come into direct contact with hair and scalp, once they have been opened, handled, or tried on, we’re unable to accept them back. Please note that returns due to a change of mind are also not covered under our return policy for these items. Even if the item appears unused or unopened, we are unable to verify its condition after it has left our facility. Additionally, return shipping can sometimes result in damage, which is another reason these items are not covered under our return policy. " What a lame excuse!!! Stay far away from this company

I ordered multiple sets of clips in more than one design. Both product lines had issues with the magnets staying inside the product rendering it useless. Feels like it would make more sense to use strong enough magnets that they could be enclosed in the product instead of just glued on the outside being exposed to elements and risk them falling out. I contacted support and they sent replacement clips, but the problem continued. I would not buy these again. It’s a great idea poorly executed. The clips are tiny and don’t hold much hair either, so all around just disappointing.

Magnets fell out the moment i opened the package. They usually reply very quickly if you ask about other things. But they would take forever to reply if it’s about a defective item

Bought the magnetic clips. I really like them. But after 2 wears, the magnets fell out and DAFNI refused to stand by their product after the 30 day return window, I will never buy from them again. Buyer beware.