cyberbacker.comReviews of cyberbacker.com

They don't hire anyone outside the Philipines so they can pay low wages. If you're from Africa, save your time and energy.

I used Cyberbacker for three years and I was very happy with my Cyberbacker. When business slowed, I needed to cancel. I emailed to give 30 days notice and was told I could not cancel because my contract had auto renewed in June. I did not receive any renewal reminder or outreach, and I had not heard from anyone at the company in two years. While the contract does include auto renewal language, the lack of communication and flexibility when I tried to cancel was disappointing. Based on my experience with the cancellation process, I would not recommend them.

The team handled my application well. Excited for more growth with this Company. 101% Satisfied!

Poor handling.

In my experience, the assessment process lacks transparency and consistency. The evaluations often seem to have only one predetermined outcome, "Declined",regardless of how many times you reapply or how well you believe you’ve performed. During interviews, candidates are given optimistic feedback, which unfortunately doesn’t align with the final decisions. This inconsistency raises questions about the availability of actual opportunities. It sometimes feels more like a traffic-generation exercise than a genuine recruitment effort. Making matters worse, they are never late in reminding a candidate to reapply when the time is ripe. I keep getting these disturbing emails regularly when I know their outcome is predetermined. Requesting them to remove my email from their database falls on deaf ears. I was looking for something lower than a one star here, but got dissapointed.

I'm writing to share my experience with the Cyberbacker application process. This has been 1 year ago, but a friend who recently applied confided so I told him that I forgot to warn him about this agency. To others who are planning to apply be aware and take heed of my experience. I noticed that after applying for a position and going through the initial interview, I received an email inviting me to another initial interview even though I was previously informed I hadn't been selected before. A friend previously working there told me the HRs are just in for the quota. I understand the importance of quotas in recruitment, BUT it can be confusing for applicants to receive follow-up emails after being told they haven't been chosen for a role. It might be helpful for Cyberbacker to implement a system that tracks application statuses more efficiently to avoid such situations. Additionally, I'd like to mention some considerations for potential applicants. It's important to be aware of the possible salary for this AGENCY. You will just be receiving $2/hr for your effort. I want to remind you of the associated costs of working remotely, such as internet, electricity, and equipment expenses. If they can provide that well that's good, but if you are the one who will shoulder everything and they are just the middle man, $2/hr is lowballing you for the skills and services you provide. even if they will shoulder everything $2/hr is still not enough. Other companies even if they provide the internet allowance and equipment will give you at least $5/hr. It might be beneficial to explore direct client opportunities on platforms like Indeed and LinkedIn to compare compensation with other clients. Other agencies are also providing equipment for people who are working remotely. You can research it online. So do not waste your time applying. They get 5-star reviews from their favored employees. It's important to consider the validity of online reviews, especially those that seem heavily influenced by this company. For a more balanced perspective, potential applicants might want to look for reviews from a wider range of sources, including those from former employees who left the company because of the low compensation and those who applied.

Overall I'm pleased with the CB service as a client. My first CB quit without telling anyone, but my current one is doing great. I did accept a CB in a 2nd FT position, but she was way underqualified and we had to let her go. So my only advice is to do your own due diligence on the CB's that they bring to you to interview. If you don't think they can do it, you might be right.

I have been working with Cyberbacker for 3 yrs now, and I'm very fortunate to be matched with my current client of 3 yrs Mike Panza, Realtor. Being able to work from home permanently is such a blessing to me and my family. I get to spend more time with my son, and the sense of financial stability and security is truly there. The trainers I worked with were great and skilled, and they truly helped me during my 1st month with Cyberbacker. The company offers continuous training for everyone and opportunities for career growth. If you're looking for a competitive company in the industry, Cyberbacker is definitely one of the best in the space.