CVS PharmacyReviews of cvs.com

The new AI assistant is absolutely useless would not fill the singular prescription I actually needed without refilling steroids I dont take, and an antienmetic i no longer take. It cant figure out a basic birthday, you cant interrupt it's script at all. It's noting but an inconvenience. I'm almost at switching providers if this is how CVS rolls out customer care.

I just paid $13 for a bottle of 12 fl ounce cvs brand pepto. Walmart 540 which is still high but double the price at cvs. My daughter 4 yrs old has belly ache. This should be illegal. I could have driven 4 more miles to Walmart. Convience should never be a way to RAPE the public you want to be the neighborhood pharmacy have neighborhood prices. Assholes I'll never go again I promise that! I hope no one goes there again and they go out of business. As Americans during trying times we will remember who gouged us! CVS I'm done with you!

Told me I picked up prescription I never did

1st they still charge $25.00 for a bottle of 60 stool softeners. Where TARGET charges $6.99 for 160 of them. They've known for awhile & still hasn't lowered it. After promising they would. Liars ! Also charging $23.00 for $9.00 of preparation-H at the Supermarket which is right beside the stool softeners. So you can pay $48.00 for those 2 items at CVS. Or you can go to the supermarket which is necessary anyway in life & pay $17.00 & save $30.00 without a sale & not have to make that extra stop. Lol ! No wonder why they give you big receipts with so-called deals or give back ? When you charge double for everything compared to a supermarket, you can afford to do that. However,your no deal, at anytime. Heartless & Greedy at CVS

I have been going to this pharmacy in Ossining for years and have never had any issues with the staff. However, I recently encountered a problem with an employee named Emily Morales at the drive-thru window. She was rude and appeared to be having a bad day, which seemed to affect how she treated customers. Her behavior was unprofessional and not what I’ve come to expect from this location. Based on this experience, I do not feel she is suited for a customer-facing role. I will also be filing a formal complaint with corporate headquarters.

I am 70 years old, have had 7 surgeries (3 back, 2 hips, 2 knees and a hernia), 2 strokes, am a Type-2 diabetic (take Mounjaro and Synjardy for diabetes) and an Adult ADHD I take meds for (Quelbree). So I take a lot of prescription meds which I have purchased 100% from CVS Trafalger, Indiana. Would not surprise me if the annual cost was well over $50,000. Well today I switched every prescription refill to Meijer’s Pharmacy in Greenwood, Indiana because I am sick and tired with CVS !!! The straw that broke the Campbell’s back was waiting at the drive-through today for over 10 minutes… I got tired of the weight and drove around to the front of the store, parked the car and walked all the way to the back to the pharmacy. The lady that was at the drive up window for 10 minutes was still there. I complained about having to wait and was told they were waiting for their last prescription to be filled… and I was being mean and should take my business to another pharmacy if I didn’t like it. This is not the first time I had to wait excessively in the drive up window line here. A couple of months ago my wife and I waited in line for well over 20 minutes because the person at the window two cars in front of us was sitting there and nothing was happening. When I finally got to the window I asked what the problem was, and the pharmacist told me that they had a problem with their insurance and apologize to me for the way and said that he should’ve had to come into the store. I called them a few hours later and had them transfer all of my prescriptions to the Meijer’s Grocery Store’s pharmacy… They smugly told me to transfer my prescriptions elsewhere and I did!!!

I really feel awful for just leaving bad reviews to big companies like this. But someone has to say something. Seriously.. over the counter eye drops at CVS = $33 Same band. Same size. Same drops at dollar general = $6.50 Gluttony..

Review written for Joyce Long. I went through the drive to pick up 2 viles of insulin novolin 70/30 with my daughter in law. Debra said it was 79 dollars. I told Debra that's not right. She was hostile and told me I would have to call my insurance. She also told me I had to walk in and pick up my prescriptions from now on, I am not able. I have foot problems, heart problems, a pace maker, and am not able to walk that far.She ended up getting so upset she left the window and wouldn't even speak to us anymore. I have been a customer since they opened and I don't appreciate being treated that way, after this experience I will no longer be getting my medicine from CVS.