Rip-Off Merchants
Total scam. Never received an order # and couldn't ever contact them with their bogus phone number that's not in service.
By Justin Q.
Wednesday, November 11, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer a wide variety of clothing and accessories for men, women, and children, all at affordable prices. Whether you're looking for a new outfit for a special occasion or just want to update your everyday wardrobe, we have something for everyone.
CustomXmas LTD (customxmas.com) has 15 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
15 approved reviews, newest moderated first
Total scam. Never received an order # and couldn't ever contact them with their bogus phone number that's not in service.
By Justin Q.
Pay attention to the reviews! We ordered 2 t-shirts almost 2 weeks ago for and event. We paid for 2 t-shirts and express shipping (2 day shipping)…almost $100. Their website said we should receive them by the 26th of September (3 days after the order was placed). I am writing this review 10 days later. Still no t-shirts. I honestly believe this is not a legitimate company.
By Daniel B.
Never received my item after a month and a half. Emailed them, no response.
By Vee
I ordered a extra large and the receipt said it's a small I want a Xtra large. My name is Colby Schultz
By Colby S.
I was initially charged for shipping which they refunded. But when I was asked to refresh the browser whilst trying to resolve the issue, their website changed the colour of the T-shirt I wanted. I contacted them received a message advising that they never received a notification about the colour change. I then sent an email advising of the issue to which I heard nothing back and my account has been deleted. Very unsatisfactory service
By AJ
I never got my t-shirt Please refund immediately.
By Patrick E.
Did not receive
By Daniel K.
Incredibly quick delivery
By Vincent W.