Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
Great to deal with responsive and knowledgeable in there products
By Michael H.
Response from Custom Truck One Source· Dec 8, 2020
Michael, thank you for the awesome feedback. We appreciate your business and the 5 stars! -JC
Custom Truck One Source exceeded our expectations. They met “Our Needs” when it came time to take delivery of our Terex 70. Our Michigan account representative took care of all the details to make our experience trouble free. Communication and transactions were timely and they backed up words with action! Would highly recommend this company to meet your business needs.
By Curt M.
Response from Custom Truck One Source· Dec 2, 2020
Curt, thank you so much for the great feedback. I'm thrilled we were able to exceed your expectations and we appreciate the recommendation. Please reach out if you need anything. -JC
Buying and financing our new truck through Custom Truck One Source was an easy and seamless experience! They were very helpful and prompt with all responses. They were willing to work with us to understand and accommodate our needs. We enjoyed working with them and would use them again in the future.
By ROB
Response from Custom Truck One Source· Nov 30, 2020
Rob, thank you so much for taking the time to give us this feedback. I'm glad everything went smoothly and we appreciate your business! -JC
My sales person was very helpful, and proceeded to communicate with me late on Thanksgiving eve, and a gain on thanksgiving day.
By BILL H.
Response from Custom Truck One Source· Nov 30, 2020
Bill, thanks for the 5 stars! Glad someone was able to take care of you over the holiday. We appreciate your business! -JC
I called Rich looking for a bucket truck he met me the very next morning and showed me one. He was very professional worked with me all the way through the process and ended up buying a brand new truck in Tampa Florida. Then I was introduced to Gary wise who is also very professional and both of them went out of their way to make sure that I had what I needed.I would recommend these guys any day they are very fast and professional.
By Jeffrey L.
Response from Custom Truck One Source· Nov 30, 2020
Jeffrey, thank you for the incredible feedback. I'm thrilled you had such a positive experience. We appreciate the 5 stars and your business! -JC
Custom Truck always takes care of me.
By Matthew J.
Response from Custom Truck One Source· Nov 25, 2020
Matthew, thank you for taking the time to give us your feedback! We appreciate your business and the 5 stars! -JC
Always a pleasure dealing with Tommy Reilly.
By DAN G.
Response from Custom Truck One Source· Nov 20, 2020
Dan, Tommy is a great guy and easy to work with. I'm glad you continue to have good experiences. Thank you for your business! -JC
In the process of buying my second truck from custom truck one. Great customer service, great prices, a bunch of great people
By Mike S.
Response from Custom Truck One Source· Nov 20, 2020
Thank you for your continued business, Mike! We appreciate the feedback and 5 stars! -JC
