Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
great job in finding us two more reel trailers
By MICHAEL H.
Response from Custom Truck One Source· Jun 30, 2021
Michael, so glad we were able to help! Thank you so much for the 5 stars and taking the time to give us your feedback! -JC
They got the deal done .. as long as I get to drive this puppy home in July they will be a 5 star business I trust for life !
By JAY V.
Response from Custom Truck One Source· May 18, 2021
Jay, thanks for the feedback! Glad you had a good experience and we appreciate your business. -JC
Matt was extremely professional in conducting our transaction for the truck. Your company's invoicing system is straight forward and efficient. We will be back for more trucks soon. Thank you
By PARKER JOHNSON- Colvin's T.
Response from Custom Truck One Source· May 14, 2021
Parker, thank you for the feedback! We appreciate your business and you taking the time to review us. If you ever need anything, let us know! -JC
groß auf dieser Website
By Jana S.
Response from Custom Truck One Source· May 18, 2021
Thanks for the feedback, Jana!
Chris was very prompt and did his job to the fullest. I would highly recommend him and the company
By MICHAEL G.
Response from Custom Truck One Source· May 18, 2021
Michael, thanks for the feedback! We appreciate the recommendation and, of, course, your business! -JC
Overall great service at custom truck. Daryl has been keeping me in the loop with everything and always gets back to me with any questions I have.
By VICTOR P.
Response from Custom Truck One Source· May 10, 2021
Victor, thank you so much for the kind words! We appreciate you taking the time to give us your feedback. Don't hesitate to reach out if you need anything. -JC
I have bought 100's of trucks in my many years of being in the construction business. I got lucky and got connected with a representative that once lived near me. There was no over promising or high pressure talk going on. Custom Truck One Source had an incredible inventory of any model truck I ask questions about. He had good things about every truck we discussed. He also understood why certain truck specifications would not work for me. This was a great experience and I'm sure I will call One Source again when I need another special truck.
By CORNELL M.
Response from Custom Truck One Source· May 6, 2021
Cornell, this means the world to us. Thank you for the incredible feedback. I'm thrilled you've had such a good experience and I appreciate you sharing to others. Please reach out if you ever need anything. -JC
Response time and quick reply to all questions have been a plus to our buying your equipment.
By Ron B.
Response from Custom Truck One Source· May 6, 2021
Ron, thank you for the 5 stars and feedback! I'm glad we were able to help you efficiently. Reach out if you need anything. -JC
