Awesome customer service!
Awesome customer service!
By Jerry T.
Response from Custom Truck One Source· Aug 5, 2021
Thanks for the feedback, Jerry! -JC
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
Awesome customer service!
By Jerry T.
Response from Custom Truck One Source· Aug 5, 2021
Thanks for the feedback, Jerry! -JC
FROM THE FIRST CONVERSATION WITH MATT UNTIL TODAY EVERYTHING IS GREAT, ALWAS ANSWERS THE PHONE AND ANY QUESTIONS ARE TAKING CARE OF.
By MARK F.
Response from Custom Truck One Source· Aug 5, 2021
Mark, thanks for the feedback! I'm glad you've had a positive experience working with Matt. Please reach out if you need anything. JC
Fast, excellent communication, very pleased.
By Steve M.
Response from Custom Truck One Source· Aug 5, 2021
Steve, thanks for the 5 stars! We appreciate your business and taking the time to give us your feedback. -JC
it was a very easy process
By Oliverio C.
Response from Custom Truck One Source· Jul 27, 2021
Oliverio, thank you so much for the feedback. I appreciate you taking the time to review us and, of course, your business! -JC
Excellent customer service and financing.
By Mitchell R.
Response from Custom Truck One Source· Jul 19, 2021
Mitchell, thank you so much for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything. -JC
Anthony was great to work with
By EDDIE D.
Response from Custom Truck One Source· Jul 15, 2021
Eddie, thanks for the feedback! We appreciate the 5 stars and your business. -JC
Steve is awesome to work with. He made the truck buying experience Great!!
By Dave W.
Response from Custom Truck One Source· Jul 12, 2021
Dave, thank you so much for the kind words! We appreciate you taking the time to give us your feedback. If you ever need anything, let us know! -JC
Tommy Sims is the easiest salesman. to deal will. Found what I wanted in less than a day. He's a great asset to your company.
By Bud F.
Response from Custom Truck One Source· Jul 15, 2021
Bud, thanks for the feedback! We appreciate the review and 5 stars. -JC