Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
Bryan was super helpful and knowledgeable
By Ryan
Response from Custom Truck One Source· Jan 21, 2022
Ryan, thanks for the 5 stars. I'm glad Bryan was able to help you out. We appreciate you taking the time to give us your feedback. -JC
Brian McCormick Is always there when we need him. Thank you.
By CREEL’S TREE S.
Response from Custom Truck One Source· Jan 21, 2022
Ben, thanks for the feedback. Brian is great to work with so we're glad you agree. If you need anything, don't hesitate to reach out. -JC
George, Mike, and the entire group working on my request at Custom Truck are amazing. This is my second time to work toward buying a rolloff truck and both times I have been made to feel like I am the only customer Custom Truck has buying equipment. Calls are answered, emails returned with nothing but professionalism. This level of commitment makes me want to only purchase through Custom Truck. Thanks!!!!!
By Brian C.
Response from Custom Truck One Source· Jan 21, 2022
Brian, your review means so much to us! I'm thrilled George and Mike were able to help you find the perfect truck for your fleet. Please don't hesitate to reach out to us if you ever need anything. -JC
Great communication Bill Mitchell is the best
By Jason W.
Response from Custom Truck One Source· Jan 21, 2022
Jason, thanks for the 5 stars! I'm glad Bill was able to help you out. -JC
Found the vehicle our business needed transaction closing was smooth. Russ Hall President ABL Land service Inc.
By Russ H.
Response from Custom Truck One Source· Jan 21, 2022
Russ, thanks for the 5 stars! I'm glad we were able to find the right truck for your needs. Don't hesitate to reach out if you need anything. -JC
Matt Dejean is a great salesman and has always done his best to take care of my needs no matter what company I have worked for.
By Rob C.
Response from Custom Truck One Source· Jan 21, 2022
Rob, thanks for the review. We're glad Matt was able to help you out. We appreciate the 5 stars! -JC
Steve Headden is awesome and patient. Thanks Steve
By ANGUS D.
Response from Custom Truck One Source· Jan 21, 2022
Angus, thanks for the 5 stars! Glad Steve was able to take care of you. We appreciate your feedback and, of course, your business. -JC
Ask signed information given nice not jumping through hoops
By Chuck S.
Response from Custom Truck One Source· Jan 28, 2022
Glad your experience was quick and easy, Chuck! Thanks for the 5 stars! -JC
