Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
John was very informative and to the point. He was easy to talk to and had an understanding of what I needed.
By MICHAEL R.
Response from Custom Truck One Source· Feb 26, 2025
Michael, thanks for the feedback. John is great to work with and I'm glad you agree. Don't hesitate to reach out if you need anything. JC
This is the first time I was working with Custom Truck One Source. I am pretty satisfied with the service level.
By HAYK A.
Response from Custom Truck One Source· Feb 26, 2025
Hayk, thanks for the feedback. I'm glad you've had a positive experience. Do not hesitate to reach out if you need anything. JC
Sales rep knowledgeable and helpful.
By BRADY S.
Response from Custom Truck One Source· Feb 26, 2025
Brady, thanks for the review. We appreciate the feedback.
The Lynchburg VA group are great to work with, Angie is very friendly, helpful and efficient. Tim Bloodgood is an excellent field service technician that has always been able to get our equipment back up and running quickly.
By Lane
Response from Custom Truck One Source· Feb 26, 2025
Lane, thanks for the feedback! I'm thrilled you had a positive experience working with us and look forward to continuing our partnership. Reach out if you need anything. JC
Billy, Gary, and Tony all are very respectful and professional people. Give these guys a beer.
By HAYDEN H.
Response from Custom Truck One Source· Feb 26, 2025
Cheers, Hayden! Thanks for the feedback.
So far everything‘s going as planned I’m working with Richard on getting a Chipper truck hoping everything goes well with it so far really good sales service
By JAMES D.
Response from Custom Truck One Source· Feb 26, 2025
James, I'm glad everything is going smoothly. Do not hesitate to reach out if you ever need anything. We appreciate the feedback.
Experience was so special to me
By Carl J.
Response from Custom Truck One Source· Feb 26, 2025
Carl, thanks for the feedback! I'm thrilled you had a positive experience and we look forward to working together. Reach out if you need anything. JC
Paul Beck is great to deal with
By Gerald P.
Response from Custom Truck One Source· Feb 26, 2025
Gerald, thanks for the feedback. Paul is excellent to work with and glad to see you agree.
