Best customer service received by Jamie…
Best customer service received by Jamie Harris at the bluffton indiana location
By Viridiana O.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
Best customer service received by Jamie Harris at the bluffton indiana location
By Viridiana O.
Always feels comfortable Dealing with Custom Truck. Very transparent, efficient and honest. Special thanks to David Garcia and Brian Bachman for always going above and beyond for me!!
By Meir K.
The website was easy to navigate and the request for quote form was straight forward to use.
By Scott M.
Joe worked to show us options for the equipment we need to keep our crews productive and safe. Once we settled on the equipment we wanted, Joe was able to quickly provide the equipment for our needs and help us keep our crews rolling with quality equipment.
By Phil E.
Response from Custom Truck One Source· Aug 3, 2022
Phil, thank you so much for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. If you ever need anything, let us know! -JC
Easy site to use.
By Timothy M.
Purchased truck #5 from Custom truck one Source as always 100 percent satisfied !
By JOHN C.
Amazing thank you
By Shawn P.
Response from Custom Truck One Source· Jul 26, 2022
Thanks for the 5 stars! -JC
I contacted Jarrod Phillips about a truck and within an hour the deal was done. Great customer service
By JOE L.