Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
We bought a boom truck it was clear as is where is. We had some moter issues with the DEF. An a few electrical with the out riggers. We had the truck about a week the team at custom truck immediately Sent a mechanic to address the issue at no charge to us. An no down time to the equipment. THANK YOU.
By Daryl N.
Fast and easy
By Curtis M.
Great communication, products, and service!
By Chris B.
Wendy is always super helpful!
By JON D.
Very good cooperation and follow up.
By Michael O.
Response from Custom Truck One Source· Jan 16, 2023
Michael, thank you so much for the kind words! We appreciate you taking the time to give us your feedback. Don't hesitate to reach out if you need anything. -JC
Bill Mitchell!
By Michael A.
Don was always quick to respond, honest with delivery dates.
By R. KIM D.
Response from Custom Truck One Source· Dec 21, 2022
Thanks for the 5 stars! We appreciate you taking the time to give us your feedback. -JC
Easy to navigate website
By Tyler R.
