Rick has been great to work with
Rick has been great to work with
By JAY M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Rick has been great to work with
By JAY M.
Guero was very helpful and polite
By Jesse O.
Response from Custom Truck One Source· Feb 27, 2023
Jesse, thank you so much for the kind words! If you ever need anything, let us know! -JC
Neil is great to work with.
By Mike T.
The knowledge and thoroughness of the account manager. He was always engaging and updating us on models that were available and new units as they became available. He is very proactive and really sold us on Custom One’s service.
By Kerry K.
Response from Custom Truck One Source· Feb 27, 2023
Kerry, thank you so much for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything. -JC
Rob Cohen is very helpful and super easy to deal with
By BRADY P.
Response from Custom Truck One Source· Feb 27, 2023
Brady, thank you so much for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. If you ever need anything, let us know! -JC
Bill Mitchell is the best
By Jason Y.
Response from Custom Truck One Source· Feb 27, 2023
Jason, thank you so much for the kind words! Bill is great to work with and I'm glad you think so as well! Don't hesitate to reach out if you need anything. -JC
Joe Vigliaturo made it easy. Found what I needed and walked me thought the process. So far so good.
By Matt P.
Response from Custom Truck One Source· Feb 6, 2023
Matt, thank you for the feedback! We appreciate you taking the time to review us. Don't hesitate to reach out if you need anything. -JC
I spoke with Chris Ross a year ago when I received a contract with Dominion Energy Transmission. Chris and Jenna Hill have been very supportive with my new rental account. I look forward to growing my business and utilizing Custom Truck to do so. Mike Swiger VP Operations
By Mike S.
Response from Custom Truck One Source· Feb 1, 2023
Mike, thank you so much for the kind words! Chris and Jenna are incredible to work with. We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything. -JC