Mike Webb is very responsive and a good…
Mike Webb is very responsive and a good guy.
By Chris H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
742 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
Mike Webb is very responsive and a good guy.
By Chris H.
Tim Lapsley made this experience great. This guy is on top of it. Thank you!
By JOEL B.
Knowing the product and prompt sales from Bob Brumley are fleet salesperson
By JEFF C.
Response from Custom Truck One Source· Jun 27, 2023
I'm thrilled we were able to help you at the Kansas City location. If you ever need anything, let us know! -JC
Great People always know just what you need
By Lamarcus T.
Easy to navigate website
By jared G.
Jay Bornstein and Corey Laczynski have done an excellent job finding me the units I need and working with me to get them on the ground. Pleasure doing business with them
By JAMES Z.
Response from Custom Truck One Source· Jun 19, 2023
James, we appreciate the awesome recommendation! It truly means a lot. Don't hesitate to reach out if you need anything. -JC
Gary Weston, provided me with great customer service.
By Garlington C.
Response from Custom Truck One Source· Jun 19, 2023
I'm so glad you were able to receive help at the Kansas City location. Your recommendation means a lot to us. If you ever need anything, let us know! -JC
Quick and informative!
By JESSE P.