Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
Very strong partnership. Years of integrity and honesty from our sales exec Don Roark has resulted in a solid, trusted, long-term business relationship.
By Kevin H.
Response from Custom Truck One Source· Aug 31, 2023
Kevin, thank you so much for the kind words! Don't hesitate to reach out if you need anything.
Christina did an excellent job to answer questions and make sure the specs were right for what I needed.
By Lance S.
Response from Custom Truck One Source· Aug 29, 2023
Lance, we appreciate the awesome recommendation! It truly means a lot. If you ever need anything, let us know!
parts team very responsive and helpful
By LYNN
Response from Custom Truck One Source· Aug 31, 2023
Lynn, thank you for the recommendation! It means the world to us. If you ever need anything, let us know!
Beau is always great to work with A+
By CHRIS VON R.
Response from Custom Truck One Source· Aug 31, 2023
Chris, we appreciate the awesome recommendation! It truly means a lot. If you ever need anything, let us know!
Matt was great to work with. Attentive to what we were looking for and was quick to respond to any and all my questions.
By Natasha P.
Response from Custom Truck One Source· Aug 31, 2023
Natasha, thank you for the recommendation! It means the world to us.
They provide the ultimate professionalism in their interactions with a customer. Thanks so very much!
By Mary Lou W.
Response from Custom Truck One Source· Aug 17, 2023
Mary Lou, thank you for the recommendation! It means the world to us. Don't hesitate to reach out if you need anything!
Salesman made his way up to our territory to understand the area of need, that we were requesting the truck for, and sat down at my office to discuss things and get a better understanding of the area.
By John R.
Response from Custom Truck One Source· Aug 31, 2023
John, thank you for the recommendation! It means the world to us. If you ever need anything, let us know!
Tommy Sims is great. He always makes our buying experience as painless as possible. We would definitely recommend Custom Truck One Source to anyone wanting to purchase a big truck.
By Mark B.
Response from Custom Truck One Source· Aug 11, 2023
Mark, thanks for the 5 stars! I'm thrilled it was a seamless experience for you. That's what we strive for!
