Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
very quick responses and correct parts
By ROBERT
Response from Custom Truck One Source· Sep 18, 2025
We're happy to hear that we provided quick responses and correct parts. Thank you for your positive feedback; we appreciate it.
Any time I call Angie she is always professional and courteous Angie keeps me updated with everything that is happening. Tim Bloodgood is a top notch mechanic and a wealth of knowledge, You can call Tim and explain what you have going on and he will talk you through the issue and if you can not figure it out he will be my than happy to come out and solve the issue. Tim is a very good communicator and a very nice guy.
By Henry M.
Response from Custom Truck One Source· Sep 18, 2025
We appreciate you taking the time to share your positive experience. We're so glad that you found our team to be professional, courteous, and knowledgeable. It's great to hear that their communication and expertise were helpful to you.
Communication through email is very helpful and I was guided through to set up an account.
By BRANDY
Response from Custom Truck One Source· Jul 25, 2025
We're happy to hear that our email communication was helpful. Thank you for your positive feedback!
Was very easy to order. People there are very cordial and have a very good knowledge of what they have!
By REINIER M.
Response from Custom Truck One Source· Jul 9, 2025
We're happy to hear that ordering was easy for you, and our team's knowledge was helpful! Thank you for your positive feedback; we appreciate it.
Easy ordering, fast delivery
By DIANA
Response from Custom Truck One Source· Jul 9, 2025
We're happy to hear that ordering was easy and delivery was fast for you. Thank you for your positive feedback!
Gary weiss and Cullen were unbelievable to work with! The process was flawless and both extremely professional!!
By TROY S.
Response from Custom Truck One Source· Jul 9, 2025
Troy, we're happy to hear that your experience was flawless. We appreciate you mentioning the professionalism displayed. Thank you for your positive feedback!
It was a good experience
By KERMIT S.
Response from Custom Truck One Source· Sep 18, 2025
We're glad you had a good experience. Thank you for sharing your positive feedback with our team.
After about a month of trying to buy a used quad axle CTOS ad popes up on my Facebook yes I’m old! It took Tommy Sims less had 1 hour to get the contract and truck secured! Dave and Gary in finance made it painless great terms and a great interest rate! This is my third truck from this company and every time they knock it out of the park!
By Claude M.
Response from Custom Truck One Source· Sep 18, 2025
We're glad you enjoyed your experience! It's great to hear the team made securing your third truck so quick and easy. We appreciate your continued business and thank you for sharing your positive feedback.
