Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
Working with the local sales department. Mike Hefley been very helpful. He’s been very quick to response and knowledgeable
By DAN H.
Response from Custom Truck One Source· Jan 11, 2024
Dan, I'm thrilled it was a seamless experience for you. That's what we strive for!
We love working with our salesman
By ADAM R.
Response from Custom Truck One Source· Jan 15, 2024
Adam, thank you for the kind words! Please don't hesitate to reach out if we can assist you with anything else!
Great experience! Helpful staff, answered all of my questions promptly.
By Mark H.
Response from Custom Truck One Source· Jan 11, 2024
Mark, thank you for taking the time to write us a review. Don't hesitate to reach out if we can assist you with anything else!
the people i dealt with were great. good communication especially on a holiday week. i am very pleased
By terry K.
Response from Custom Truck One Source· Jan 15, 2024
Thank you so much for your 5-star rating, Terry! We're thrilled to hear that you had a great experience at Custom Truck. If you have any questions or need any further assistance, please don't hesitate to reach out. We appreciate your support!
Prompt attention on the sale, looking forward to picking up the new trailer.
By Kurt B.
Response from Custom Truck One Source· Jan 2, 2024
Thank you for your positive review, Kurt! We're glad to hear that you received prompt attention during your purchase. We hope you enjoy picking up your new trailer and have a great experience with it. If you have any questions or need assistance in the future, feel free to reach out. -JC
Our Sales Rep, Christopher Ross, went above and beyond the call of duty to meet our new bucket truck requirements and also quoted a fair price!
By Sue A.
Response from Custom Truck One Source· Jan 15, 2024
Thank you, Sue, for the positive feedback! We're glad to hear that your experience with Custom Truck was seamless. If you have any further questions or need assistance in the future, feel free to reach out.
easy and convenient
By DREW
Response from Custom Truck One Source· Jan 15, 2024
Drew, thank you for taking the time to write us a review! We're thrilled to hear you had a great experience with us.
Great communication with Mike Gentile.
By BRAD H.
Response from Custom Truck One Source· Dec 27, 2023
Brad, I'm thrilled it was a seamless experience for you. That's what we strive for!
