Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
Great Experience. Easy to work with. Shipping sent out on time.
By CHRIS
Response from Custom Truck One Source· Mar 25, 2026
Chris, We're glad to hear that you had a positive experience working with us, and that your shipping was sent on time! Thank you for taking the time to share your feedback. -DA
Easy to buy and easy to find parts
By MELCHISEDEC
Response from Custom Truck One Source· Mar 25, 2026
Hi there! We're thrilled to hear that you found our products and parts accessible! Thank you for your positive feedback; I will share your message with our parts team. -DA
even though it was a minor situation involving a small part, response was rapid and I was directed to the proper department to take care of the problem
By RICHARD
Response from Custom Truck One Source· Feb 25, 2026
Richard, We're happy to hear that our response was rapid and that we directed you to the right department to resolve the situation. Thank you for your positive feedback!
Very helpful with getting an account set up and verifying the parts needed. Thank you Joel Skyworks Equipment
By JOEL
Response from Custom Truck One Source· Feb 25, 2026
Joel, We're happy to hear that we could help you with your account setup and parts verification. Thank you for sharing your positive experience with us! Please email us at [email protected] if you ever need further assistance! DA
Easy part ordering
By JAMES
Response from Custom Truck One Source· Jan 28, 2026
James, thank you so much for the 5-star review! Our Parts team is passionate about making the parts ordering experience as seamless as possible. If you ever need anything, please reach out! -DA
Elmer is a ton of help. Appreciate you all.
By MARC
Response from Custom Truck One Source· Jan 28, 2026
Marc, We appreciate you taking the time to leave us your feedback; it means a lot to us. We are thrilled to hear that Elmer was helpful. I will be sure to pass this note along to Elmer and his team! -DA
Greatin . Goof
By Ashin Varghese N.
Response from Custom Truck One Source· Jan 28, 2026
Ashin, Thank you for leaving us a 5-star review! If you ever need anything from us, don't hesitate to reach out. -DA
Elmer was wonderful.
By customer Patty C.
Response from Custom Truck One Source· Jan 28, 2026
Patty, Thank you so much for leaving us a 5-star review! I will pass this along to Elmer and his team. Please reach out if you ever need anything! -DA
