Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
i have a good working relationship with chris w.
By Tom F.
Response from Custom Truck One Source· Sep 9, 2024
Hi Tom, thanks for taking the time to review us. We're thrilled that you enjoyed working with Chris, and we hope to serve you again soon! Thanks again.
Easy Process, extensive records on used truck
By DEREK M.
Response from Custom Truck One Source· Sep 9, 2024
Hi Derek, thank you for leaving your feedback! It was a pleasure doing business with you, and we hope to serve you again soon.
your team was very responsive and helpfull
By CAMERON B.
Response from Custom Truck One Source· Sep 9, 2024
Hi Cameron, thanks for the five-star review! That level of customer service is what we strive for every day. Take care and safe travels!
Very Professional and easy to work with. Understood our needs and concerns and worked to get maximum desired outcome.
By Carlos M.
Response from Custom Truck One Source· Sep 9, 2024
Hi Carlos, thank you for the review! We're thrilled that you had a good experience with us at Custom Truck. Take care and we hope to serve you again soon!
We work with Neil Modendach and he does a great job. He's very organized and keeps us updated during the whole sales process.
By BRION MAGUIRE - Trucks & P.
Response from Custom Truck One Source· Aug 20, 2024
Brion, thank you for the five-star review! That level of customer service is what we strive for every day. Please let us know if we can assist you with anything else!
Quick to make a deal. Finance approval took less than 15 minutes. Truck was picked up within two business days!
By MICHAEL M.
Response from Custom Truck One Source· Aug 20, 2024
Michael, thank you for taking the time to review us! It was a pleasure doing business with you and we hope to serve you again soon.
Found us the truck we needed. Stayed late to make sure all our questions were answered and made our buying experience very smooth.
By Matthew H.
Response from Custom Truck One Source· Aug 20, 2024
Matthew, thank you for your feedback! We're thrilled to hear about your smooth sales experience with us, and we hope to serve you again soon.
Easy to get along with. Professional
By REIS S.
Response from Custom Truck One Source· Aug 20, 2024
Reis, thank you for the great review! Please don't hesitate to reach out if we can assist you with anything else.
