Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
742 reviews
Custom Truck One SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 661 reviews with 5 stars · Clear filters
Good and quick attention about parts requests.
By ANDREA O.
Response from Custom Truck One Source· Sep 23, 2024
Hi Andrea, thank you for your review! We're so glad that you had a good experience with our parts department, and we look forward to serving you again soon.
Very professional and fast
By Carlos P.
Response from Custom Truck One Source· Sep 23, 2024
Hi Carlos, thanks for taking the time to review us! We appreciate your business and hope to serve you again soon.
Matt was great and super quick.
By Daniel B.
Response from Custom Truck One Source· Sep 23, 2024
Daniel, thank you for the great review! We're glad you had a smooth sales experience, that's what we strive for! Take care and safe travels!
Wayne Kenny has been great to work with, and you have a great selection of products.
By EDDIE L.
Response from Custom Truck One Source· Sep 9, 2024
Hi Eddie, thank you for the five-star review! Please don't hesitate to reach out if we can assist you with anything else.
Salesman did a great job and was very easy to work with!
By SAMMY R.
Response from Custom Truck One Source· Sep 9, 2024
Hi Sammy, thanks for the great review! We're thrilled that you had a good experience with us. We hope to serve you again soon!
John Bernard made our experience great. John is the MAN!
By CODY BAHR Bahr H.
Response from Custom Truck One Source· Sep 9, 2024
Hi Cody, thanks for leaving your feedback! We're thrilled that you had a great experience working with John. Safe travels!
Neil is very good to deal with and help to make the truck meet our needs. One of the best in the business. Tom assisted at the Lynchburg store and was great to deal with.
By KENNY T.
Response from Custom Truck One Source· Sep 9, 2024
Hi Kenny, thanks for taking the time to review us! We're thrilled you experienced the top-notch customer service we strive for daily. Take care and safe travels! We hope to serve you again soon.
Always a great experience dealing with Custom Truck One Source!
By Dusty F.
Response from Custom Truck One Source· Sep 9, 2024
Dusty, thanks for your review! It was a pleasure doing business with you. Let us know if we can assist you with anything further!
