Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
42 reviews
Custom Pins NowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Pins Now is a promotional products company that specializes in custom enamel pins and branded promotional products. We work with businesses, organizations, schools, and event planners to create custom pins that are professionally produced, on-brand, and delivered on time. From the first proof to final delivery, our team focuses on clear communication, expert guidance, and reliable production timelines. Every order includes free artwork assistance and digital proofs, so customers can confidently move forward knowing their design is production-ready. Products we specialize in: PinsCoinsMedalsBelt BucklesPatches
Custom Pins Now (custompinsnow.com) has 42 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
42 approved reviews, newest moderated first
Incredibly fast turnaround, transparent communication and reminders regarding factory shutdowns and "anniversary" reminders for annual purchases. Very easy to work with, fair pricing, and flexible processes. This is our 3rd year ordering through them, and the quality is top-notch.
By Large US Insurance C.
Their customer service is top-notch. Very quick and efficient. The product is of very good quality as well. Exactly right down to color match and quick delivery.
By Marla T.
Response from Custom Pins Now· Jan 15, 2026
Hi Marla, we appreciate your review! Thanks for trusting us with your project. We are excited to work with you again in the future.
Prompt and professional responses. Product good quality and fast delivery.
By Piper W.
Response from Custom Pins Now· Jan 10, 2026
We appreciate your trust in us! Looking forward to working with you again.
Incredibly responsive and the product is exactly as shown. This is the 4th or 5th order and the consistency and quality of service is unparalleled.
By Sharon K. K. B.
Response from Custom Pins Now· Jan 10, 2026
Sharon, we appreciate your trust in us. Looking forward to many more projects to come.
Unbelievably quick response. Thank you for assisting me with my lapel pin needs, from the design to the shipping. I've always been impressed with the finished product.
By Anonymous
Response from Custom Pins Now· Jan 6, 2026
Thanks for the kind words! We enjoyed working on your project and look forward to working with you again. Quick responses are our favorite!
"custompinsnow" is the point of the spear in this industry! Super easy ordering, professional staff, and always great products! Will use again for sure!
By Fort Bliss S.
Response from Custom Pins Now· Jan 6, 2026
Looking forward to working with you again! We appreciate you trusting us with your business.
I'm very impressed with the delivery turnaround time and quality of the product. Our Customer Relationship Specialist was very helpful and easy to work with.
By Melissa T.
Response from Custom Pins Now· Jan 6, 2026
Thanks for the review, Melissa. We pride ourselves on making the process easy. We appreciate you trusting us with your business.
Really appreciate working with John and Custom Pins Now. Quick responses and we really love the pins we've ordered!
By Zachary C.
Response from Custom Pins Now· Jan 6, 2026
Zach, thanks for the kind words. Always enjoy working with you!
