Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
88 reviews
Custom Packaging LaneSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Packaging Lane is an illustrious and well-equipped box printing and packaging firm. Based out in Fremont, California. It is always willing to assist you with creative bespoke packaging solutions. Our primary goal is to ensure client happiness by supplying high-quality custom boxes. Rush Orders now at Custom Packaging Lane for an amazing experience and top-quality customer service.
Custom Packaging Lane (custompackaginglane.com) has 88 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 86 reviews with 5 stars · Clear filters
Custom Packaging Lane provided outstanding and expeditious service. They helped us create a unique looking display box for our chocolates. The communication process was exceptional from start to finish.and we highly recommend them!
By arlen O.
Great experience all around getting a big-time upgrade to our packaging! Kevin was a pleasure to work with with helpful suggestions at every stage.
By Tyler
Adam at Custom Lane Packaging was wonderful to work with. I ordered 200 tuck end soap boxes in black matte with gold foil for a wedding. I had never ordered boxes before so this was very new to me and I was so worried about them not being perfect for my client. Adam was patient with my last minute requests for changes to my proof and was very responsive throughout the whole process. Once I approved my proof and paid, my order went right into production and the boxes were delivered a couple of weeks later. I did have a slight delivery delay due to DHL once at the local facility, but this was not the fault of Customer Lane Packaging and Adam helped resolve it. I was so excited to see the final product and the boxes are even more beautiful than I had hoped for and the quality is great. I wish I could upload a picture of them for others to see. The price was also very reasonable compared to quotes from other vendors. I’m so happy I chose Custom Packaging Lane and I won’t hesitate to use them again the next time I need packaging. Thanks! Monica- Uncommon Suds
By Monica
Hazel has the patience of a saint along with exceptional people skills . My needs were exacting and specific. Without hesitation my budgetary requirements were met and product description spot on. I look forward to receiving the boxes.I rest assured that they will be perfect. Custom Packaging Lane is extremely lucky to have Hazel in there employment
By Pat G.
They absolutely KILLED it! Way better than expected! Sean Helped us through the entire process. send our packaging were delivered on time, excellent quality of the print and Paper! For sure will use again in the future
By Marco
Thank you Kevin Belford for great communication and great bags.
By Threefarmgirls
Kevin was amazing! He worked and worked to make sure that I received exactly what I was looking for — Thank you, Kevin. Great, fast service. When the product came, it was stunning!
By BD D.
Hazel Alphons was exceptionally helpful when placing my order and creating my design. Looking forward to receiving the completed product in 10-12 days!
By Colleen K.
