Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
187 reviews
Customizeaf ™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Create personalized gifts with your own design! Transform days with our high-quality, custom items. Enjoy fast, secure delivery, free returns, and 24/7 customer service. Our range includes Apparel, Mugs, and more. Perfect gifts, designed by you!
Customizeaf ™ (customizeaf.com) has 187 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
187 approved reviews, newest moderated first
The website is currently offline, and went down after my purchase just a few days ago. I received a shipping confirmation email with a tracking number format that doesn’t look like UPS/FedEx/USPS/DHL. A google search shows it may be Chinese-based and delivery is in 25 days. What is going on!
By AJ
This place sells junk. I ordered a Christmas ornament because it was a nice looking figurine of a kitchen mixer. WRONG. It is a cheap piece of thin plastic with a picture of a mixer. The picture in the ad was totally misleading. Absolute disappointment. I would not trust their advertising or representation of their products.
By Mark M.
The hat arrived and it’s a perfect Christmas gift! With 2 sons playing football it was great to have a hat that can hold both. It is a good quality hat, great graphics, clear and we love it!💕
By Donna L.
Response from Customizeaf ™· Oct 23, 2026
Thank you so much for your wonderful review! We’re delighted to hear that the hat arrived safely and will make a perfect Christmas gift. It’s lovely to know that you can celebrate both of your sons’ football journeys with one personalized hat. Your kind words about the quality and graphics mean a lot to us. Thank you for choosing our store, and we hope you and your family enjoy this special gift! 💕
Yes, everything arrived on time. The advertising on the mixing bowl ornament made it look like you were getting an actual mixing bowl ornament. It is a terrible piece of plastic that isn’t even shiny or glittery. Totally overpriced. Should not cost more than two or three dollars. What a rip off.!! I always check reviews before ordering to avoid this kind of scam. But boy did I get taken!
By Michele
Response from Customizeaf ™· Oct 23, 2026
We’re truly sorry to hear that the mixing bowl Christmas ornament did not meet your expectations. We understand your disappointment, especially when the product you received looked different from what you expected based on the advertisement. We take your feedback seriously and would appreciate the opportunity to review your concerns and assist you with a suitable resolution. Please contact our customer support team at [email protected] so we can look into this matter further. Thank you for sharing your feedback, and we sincerely apologize for the disappointment and inconvenience.
I ordered a 250 USA anniversary ornament and had it customized for a patriotic family. It arrived on time undamaged. I already knew it was an acrylic ornament as I read it was before purchasing it, so the image is basically printed on plastic. But that's alright too because the family I ordered it for isn't really in to ornaments made out of glass. They prefer ornaments that are pretty much unbreakable like made out of metal, wood, clothe or in this case, plastic. So I'm sure they'll love it. If you prefer unbreakable ornaments, this is a site to find some.
By AP
Response from Customizeaf ™· Oct 6, 2026
Thank you so much for your thoughtful and detailed review! We’re delighted to hear that your 250th USA anniversary ornament arrived on time and in perfect condition. We’re especially glad that the acrylic material was a good fit for your family and that you appreciated having a durable, break-resistant option. We truly appreciate you taking the time to share your experience and recommend our products to others looking for personalized, long-lasting ornaments. We hope your family enjoys this special keepsake for many years to come!
I ordered and received a personalized remembrance plaque. It is beautiful and perfect for what I wanted. It was also delivered relatively fast. Thank you again
By Flo
Response from Customizeaf ™· Oct 6, 2026
Thank you so much for your heartfelt review! We’re truly honored to know that the personalized remembrance plaque was beautiful and exactly what you were looking for. We’re also glad to hear that it arrived promptly. Thank you for choosing us to create such a meaningful keepsake, and we sincerely appreciate your support.
Ordered the mixing bowl ornament, the way it was advertised looked like an actual mixing bowl. What i received was a flat piece of plastic mixing bowl. I learned an expensive lesson. Will never order from this company again
By Mike
Response from Customizeaf ™· Oct 6, 2026
Thank you for taking the time to share your feedback. We’re truly sorry to hear that the mixing bowl ornament did not meet your expectations and that the product appeared different from what you expected based on the listing images. We understand how disappointing this can be, especially when you purchased the item expecting a different style or appearance. Your feedback is important to us, and we will share your comments with our team for review so we can continue improving our product presentation and descriptions. We sincerely appreciate you giving us the opportunity to hear about your experience.
I had issues at first with the shipping, I was supposed to be free. After a little emailing back and forth they did refund the shipping charges. I don't have the merchandise yet, but I am happy with the customer service, even though it took a few days.
By Deidre B.
Response from Customizeaf ™· Aug 24, 2026
Thank you so much for sharing your experience with us! We’re glad our customer support team was able to resolve the shipping charge issue and provide you with the refund. We sincerely apologize for the initial inconvenience and the delay in getting everything sorted out. We truly appreciate your patience and understanding, and we hope you’ll love your order when it arrives! Thank you again for choosing us and for recognizing our customer service.
